

Top 5%
Justin Jones
Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very helpful
Reply from Justin Jones
September 26th, 2025 04:29 PM
I appreciate your feedback, Shanna. I'm glad to know you found the process helpful. If there's anything else you need or any questions you have, please feel free to reach out.
Justin went out of his way to be available to us whenever we had questions. Being first time home buyers this was very frequent. There was no question he couldnt quickly and clearly answer. He even came to our closing (twice due to an unforeseen...
read more
Reply from Justin Jones
September 26th, 2025 04:30 PM
I truly appreciate your thoughtful feedback, Mitch. It's great to know that being available and responsive was valuable for you as first-time home buyers. I always aim to provide clear and timely answers to ensure you feel supported throughout...
read more
We had such a great experience with Justin in our home buying process. I can't believe how easy it felt to buy our first home!
Reply from Owner
September 26th, 2025 04:41 PM
I'm really pleased to hear that your first home-buying experience felt easy and enjoyable, Alex. Ensuring a smooth process is a priority for me, and it's wonderful to know I could assist in making it a positive experience. Thank you for choosing...
read more
Our experience with Justin made house buying easier than I could have ever imagined!
Reply from Justin Jones
September 14th, 2025 03:08 PM
I'm delighted to hear that your house-buying experience was easier than you imagined, Alexandria. Making the process as smooth and stress-free as possible is always my goal. Thanks for your kind words and for choosing Ruoff Mortgage.
Great job
Reply from Owner
September 26th, 2025 04:32 PM
I'm grateful for your positive feedback, Brad. It's rewarding to know you were pleased with the work we did together. I know you have a unique work schedule and glad I could accommodate that for you and Alex. Thank you for choosing Ruoff Mortgage!...
read more
Made it super easy and quick. No hassle and no worries.
Reply from Justin Jones
September 13th, 2025 12:45 AM
I appreciate your kind words, Bradley. I'm pleased to know that the process was easy and quick for you. It’s important to me that everything goes smoothly without any hassle. Thank you for taking the time to share your experience!
Always on top of it! Justin made me feel amazing with his knowledge and expertise!
Reply from Justin Jones
July 22nd, 2025 06:09 PM
Thanks Chris! I'm really glad to hear that you felt confident with my knowledge and expertise. Making sure you're comfortable and informed during the process is important to me. I appreciate your feedback and am grateful for the opportunity...
read more
The buying process from start to finish with Justin and Ruoff was extremely smooth. Justin was easily accessible to answer any questions, kept us informed and made sure we were educated about the process along the way. We would recommend Justin...
read more
Reply from Justin Jones
July 15th, 2025 03:20 PM
Thank you so much, Lexie, for sharing your experience. I'm thrilled to hear that the buying process went smoothly for you. Being accessible and keeping you informed is something I prioritize, so it’s rewarding to know it made a difference....
read more
Every thing Justin did was awesome! Really had our family's best interest at heart! Also walked me threw eveything i didnt understand and was very thorough!
Reply from Owner
August 13th, 2025 03:11 PM
Thanks Chris! I'm really glad to hear that you felt confident with my knowledge and expertise. Making sure you're comfortable and informed during the process is important to me. I appreciate your feedback and am grateful for the opportunity...
read more
Justin was absolutely amazing to work with. He always communicated with us every step of the way and made the buying process so smooth! He is extremely knowledgeable of the process as well which eased the process several times for us! He was...
read more
Reply from Owner
August 13th, 2025 03:11 PM
Thank you so much, Lexie, for sharing your experience. I'm thrilled to hear that the buying process went smoothly for you. Being accessible and keeping you informed is something I prioritize, so it’s rewarding to know it made a difference....
read more
61–70 of 93
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
Conventional Loans
FHA Loans
USDA Loans
Down Payment Assistance
Debt Service Coverage Ratio (DSCR) Loans
Bank Statement Loans
New Construction
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- MIBOR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- IN NMLS: 2002890
- OH: MLO-OH.2002890
Hobbies
- Spending time with family and friends
- Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
- Traveling
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us