

Justin Conrad - Northpointe Bank
Loan Officer | NMLS# 4283

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
I had a great experience because Justin was knowledgeable, responsive, and supportive throughout the entire home-buying process. He communicated clearly, answered all of my questions promptly, and made sure I understood each step, which made...
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Reply from Justin Conrad - Northpointe Bank
July 6th, 2026 02:40 PM
Thank you so much Giana! SO happy and excited for you :)...CONGRATS ON YOUR NEW CONDO - #UrFavLO
It was super easy!
Reply from Justin Conrad - Northpointe Bank
June 22nd, 2026 02:36 PM
Yes sir!!! Thank you so much!
Justin was easy to work with. The process was super easy with submitting documents snd electronically signing.
Reply from Justin Conrad - Northpointe Bank
June 18th, 2026 05:51 PM
Thanks Hollie! It was a pleasure to assist :). - #YourFavoriteLoanOfficer
Justin did an amazing job. he was there every step of the way and handled every question we had. We had an upexpected change of plans and he helped us navigate every turn to still get us our dream home.
Reply from Justin Conrad - Northpointe Bank
June 9th, 2026 01:41 PM
So Happy for you guys!! Thank you so much and I wish you the best in your new home. - #YourFavoriteLoanOfficer
Very communicative and went above and beyond to ensure the house was appraised appropriately!
Reply from Justin Conrad - Northpointe Bank
June 5th, 2026 02:07 PM
Thanks Rebecca! So Happy for you and Alex....wish you the best in the new home :)
We had a great experience working with Justin throughout the home-buying process. He was knowledgeable, responsive, and always available to answer our questions. Justin made what can be a stressful process feel smooth and straightforward, keeping...
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Reply from Justin Conrad - Northpointe Bank
June 3rd, 2026 02:10 PM
Thanks Alex! So happy for you & Rebecca :)...wishing you guys the best in your new home - #UrFavLO
Justin Conrad does an amazing job making you feel like family and every part of the process was made To be as simple as could be. Very pleased my realtor Jason Pacheco recommended Justin Conrad to me!
Reply from Justin Conrad - Northpointe Bank
May 26th, 2026 02:54 PM
Thanks so much Tyler! Appreciate the feedback...best wishes in the home and thank you to you and your wife for all you do everyday!
I was just disappointed that the loan structure we discussed had to be changed based on inaccurate info in the last few days, and that there was uncertainty with the closing date leading up to it.
Reply from Justin Conrad - Northpointe Bank
June 5th, 2026 05:00 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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was on top of things got everything done as usual. It's always a good experience no compliance.
Reply from Justin Conrad - Northpointe Bank
May 20th, 2026 05:36 PM
My Man! Congratulation to both of you....TY so much for the opportunity!
Closing came 1week ahead of schedule. Help me in every single process and issues I had. I would recommend.
Reply from Justin Conrad - Northpointe Bank
May 1st, 2026 05:47 PM
Thanks Joe! So glad to be a part of your story ;) CONGRATS!!!
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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543
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Addresses and Serving Areas
Primary Serving Area
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 4283
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender