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An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
Encompass
B
Bambi V
Saint Louis, MO
Posted on February 26th, 2024 01:45 AM
John was very professional, patient and transparent with his answers to my questions making sure I understood the process and numbers. Additionally, the speed and efficiency in processing my home purchase was outstanding. As busy as I am with...
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Reply from John Juge
February 26th, 2024 03:26 AM
Bambi, it was a pleasure working with you. I too am looking forward to the next time we can work together. Congratulations on your first investment property!
5.0
Encompass
A
Aidan W
Mount Vernon, WA
Posted on February 18th, 2024 09:20 PM
John was very communicative and helpful. He was also very good at answering any questions that we had.
Reply from John Juge
February 20th, 2024 06:50 PM
I'm truly grateful for your kind words and excellent 5-star review, Aidan. It was my pleasure to assist you and answer any questions you had. Your feedback is greatly appreciated and it reassures me that I'm on the right path in providing clients...
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5.0
Encompass
A
Angie H
Defiance, OH
Posted on October 31st, 2023 12:51 PM
His communication is excellent and keeping me involved with how the loan was moving along and any issues that needed addressed so we could hit our closing deadline.
Reply from John Juge
February 20th, 2024 06:50 PM
I'm truly grateful for your kind words, Angie. It was a pleasure working with you and helping you through the loan process. Your review serves as a great motivation for me and the entire team at Highlands Residential Mortgage, Ltd. Thank you...
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5.0
Encompass
C
Corrie H
Stanwood, WA
Posted on October 25th, 2023 04:54 PM
John is a true professional in every way. I appreciate most that he is quick to respond and communicates well, not only with myself, but my clients.
Reply from John Juge
February 20th, 2024 06:51 PM
I'm incredibly grateful for your kind words, Corrie. It was my pleasure to assist you and your clients and I'm glad to hear that my responsiveness and communication skills were appreciated. I strive to maintain a high level of professionalism...
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5.0
Encompass
E
Elina C
Stanwood, WA
Posted on October 24th, 2023 06:15 PM
The process was fast, communication was on point and specific.
Reply from John Juge
February 20th, 2024 06:51 PM
I'm glad to hear that you found the process to be swift and our communication to your satisfaction, Elina. It was a pleasure to assist you. I always strive to provide the best service possible. Thanks for the 5-star review, it truly means a...
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5.0
Encompass
D
Douglas A M
Monroe, WA
Posted on August 21st, 2023 07:17 PM
John went above and beyond with us on our new home journey. Our situation was challenging and John helped us through all steps and was consistently available and responsive, as well as proactive in anticipating our questions and needs. Looking...
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Reply from John Juge
February 20th, 2024 06:51 PM
I am elated to know that you were satisfied with the services provided during your home buying journey. Your situation indeed posed certain challenges, and overcoming them was a testament to our commitment to ensuring a seamless process. I...
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5.0
Encompass
D
Deric F
Gig Harbor, WA
Posted on August 15th, 2023 01:23 PM
John made the process very simple and kept me informed along the way.
Reply from John Juge
February 26th, 2024 03:27 AM
I'm incredibly appreciative of your positive feedback, Deric. It was my pleasure to keep you well-informed and ensure a smooth process. Your satisfaction is always my top priority at Highlands Residential Mortgage, Ltd. Looking forward to assisting...
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4.16
Encompass
J
James D
Carnation, WA
Posted on April 25th, 2023 05:29 PM
We submitted all conditions on our approval three weeks prior to close. We were told clients whose deals were closing that month were being prioritized. We submitted new bank statements two weeks prior to close (the day they became available)....
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5.0
Encompass
R
Robyn R
Golf Manor, OH
Posted on April 3rd, 2023 12:53 PM
John is efficient and not one time during the transaction, was I concerned of the lending side.
5.0
Encompass
C
Charles D
Golf Manor, OH
Posted on April 2nd, 2023 04:50 AM
John was not only a consummate professional throughout the whole process, he went above and beyond by finding solutions as complications came up. Even as a real estate professional with years of experience, I found myself searching for a solution...
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