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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
SFTP
J
Jana G
Cloverdale, IN
Posted on April 4th, 2023 03:10 PM
Joe and many others on his this were phenomenal in throughout this whole process. This is the fourth home I’ve purchased using your company and EVERY time the customer service experience has been awesome. I’d recommend them to anyone looking...
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Reply from Joe McCaslin
October 5th, 2023 04:50 PM
Thank you so much for your kind words, Jana. I'm thrilled to hear that you had a phenomenal experience with our team at New American Funding. Your satisfaction is our priority, and it's heartening to know we've succeeded in providing excellent...
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5.0
SFTP
H
Helen C
Bloomington, IN
Posted on June 13th, 2022 06:13 PM
Overall communication and service was outstanding. We had a complex loan due to being self employed and Joe and his staff got a bank statement, Jumbo loan to the closing table for us. They were super responsive and ethical. We always knew where...
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Reply from Joe McCaslin
October 5th, 2023 04:50 PM
I appreciate your kind words, Helen. It was a pleasure working with you on your complex loan situation. I'm very pleased to hear that my team and I were able to meet your expectations, especially regarding our communication, service, and ethics....
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5.0
SFTP
S
Stephen O
Richmond, IN
Posted on December 23rd, 2023 05:22 PM
Both Joe and Ashly very super responsive and helpful! The reputedly showed that the only wanted help me and at no time did I feel as if they made things challenging
Reply from Joe McCaslin
January 2nd, 2024 05:25 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
V
Vivian P
Rushville, IN
Posted on November 24th, 2023 07:59 PM
Working we Joe was a great experience he always called us right back talks us through the process on every step. Always polite everyone we talked to was always nice and very helpful. Thank you so much Stuart and Vivian
Reply from Joe McCaslin
December 4th, 2023 08:03 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
3.0
SFTP
C
Craig H
Muncie, IN
Posted on September 13th, 2023 07:08 PM
Getting a hold of Ashly on the phone was hard. Especially when you can find your words for an email.
Reply from Joe McCaslin
September 27th, 2023 03:14 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
4.33
SFTP
R
Rosanna S
Osceola, IN
Posted on September 13th, 2023 06:17 PM
Great people to work with! Thank you for everything you do.
Reply from Joe McCaslin
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
A
Anna S
Fishers, IN
Posted on September 12th, 2023 02:49 PM
Good communication!
Reply from Joe McCaslin
September 27th, 2023 03:14 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
N
Nathaniel S
Osceola, IN
Posted on September 11th, 2023 04:33 PM
Joe and his team made sure everything was in our best interest and always returned our calls and emails and answered all our questions.
Reply from Joe McCaslin
September 27th, 2023 03:14 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
C
Courtney A
Martinsville, IN
Posted on July 15th, 2023 03:50 PM
Such nice people.
5.0
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Lazarus S
Posted on July 11th, 2023 04:35 PM
Joe went above and beyond my expectations for what a great experience could be buying a house. He helped us close quickly and efficiently, and always kept true to his word. I had a great experience and would highly recommend him to any friends...
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Reply from Joe McCaslin
October 5th, 2023 04:52 PM
Thank you so much for your kind words, Lazarus. I'm thrilled to hear that you had a great experience with your home buying process. I always strive to keep my promises and make the process as efficient and seamless as possible. Knowing that...
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