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Equal Housing Lender | Corp NMLS #3113 | Figure: 7 TAC §81.200(c) CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT 'S WEBSITE AT WWW.SML.TEXAS.GOV. License By: Dept. of Savings & Mortgage Lending Phone: (512) 475-1350 Website: www.sml.texas.gov
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5.0
API
M
MARGARET G
Marion, TX
Posted on October 21st, 2023 12:18 AM
Joe has been the best!
Reply from Joe Garcia
October 21st, 2023 12:02 PM
Thank you so much ! it was an honor to assist you!
5.0
API
M
Michael G
Alamo, TX
Posted on October 6th, 2023 06:14 PM
Absolutely amazing! I recommend Joe to any of my fellow realtors. A hardworking loan officer
Reply from Joe Garcia
October 6th, 2023 06:35 PM
Thank you kindly Michael! I truly appreciate you!
5.0
API
B
Brenda H
Alamo, TX
Posted on October 1st, 2023 12:25 AM
Joe is excellent! He is very professional and made the process very pleasant! Very happy with outcome and will absolutely recommend.
Reply from Joe Garcia
October 3rd, 2023 02:01 PM
Brenda, thanks so much for the review and trust in this transaction. The team at Academy Mortgage are very excited for you and all the memories you will make in your new home!
5.0
API
V
Vanessa A
Brownsville, TX
Posted on February 28th, 2023 06:30 PM
Joe and his team literally worked miracles to help my clients and me. God-willing, looking forward to working with one another for years to come! Thank you!
5.0
API
R
Roberto S
McAllen, TX
Posted on December 31st, 2022 03:29 PM
Awesome service!!! Made closing happen in a timely manner!!!!
Reply from Joe Garcia
September 27th, 2023 03:14 AM
Thank you Roberto! I am so glad we were able to close by the end of this year so you can begin making beautiful family memories in your new home!
5.0
API
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Henry V
Brownsville, TX
Posted on November 17th, 2022 02:23 PM
Joe has changed my life After battling with 4 stage cancer and in remission He would tell me to hang on and we would get through this Joe and his team Lisa Galvan and others Are angels In my book From a former marine I salute you and tell you...
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Reply from Joe Garcia
September 27th, 2023 03:14 AM
Henry, We salute you Sir! Its an absolute honor to stand beside you and to be able to serve you as you served us! This is all you and you made it happen! Congratulations from all of us at Academy Mortgage and wish you the best memories in your...
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5.0
API
M
Matthew H
Weslaco, TX
Posted on October 27th, 2022 01:47 PM
Joe was great at communicating.
Reply from Joe Garcia
September 27th, 2023 03:14 AM
Thank you Matt! Our team at Academy thanks you and hope you enjoy your investment property! It was a true pleasure assisting you!
5.0
API
D
Daniel L
Mcallen, TX
Posted on August 2nd, 2022 09:35 PM
Joe is very easy and pleasant to work with. He communicates well and has answers to all of our questions. He made this process painless and easy for us. I appreciate his attentiveness and response time. Very grateful to have worked with him....
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Reply from Joe Garcia
September 27th, 2023 03:14 AM
Daniel, it was an honor to assist you all in the purchase of this home ! thank you for your kind words and I wish you great memories in your new home!
5.0
API
A
Aaron F
Port Isabel, TX
Posted on June 1st, 2022 03:51 PM
Clear and concise, closed before closing date!
Reply from Joe Garcia
September 27th, 2023 03:14 AM
Aaron, thanks so much for the review! It was an honor for my team and I to assist you in securing this property. We are always available to assist and just a phone call away!
5.0
API
A
Aaron F
Port Isabel, TX
Posted on June 1st, 2022 03:49 PM
Great communication, maximum effort put into making it a smooth transaction.

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