Jill Ellis Craig

Name: Allstate Insurance Company
Address: 4855 E State St ste 19, Rockford, Illinois, 61108
Telephone: +1-815-226-0202
Rating: 4.02

Allstate Insurance Agent

Allstate Insurance Company - Rockford,IL

4.02

(82)

Contact Info

https://agents.allstate.com/jill-ellis-craig-rockford-il-1422538.html

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Business Hours

Tues

8 AM to 5 PM

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

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4.02

(82)

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4.02

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Working with Jill Craig has been an absolute gamechanger for our family's insurance needs. We transitioned to her several years ago after our previous agent informed us that our rates would increase. The increase was so high we decided to shop...

Reply from Owner

June 10th, 2026 12:00 AM

Thank you, John, for taking the time to share such a thoughtful review. We are honored that you chose Jill after carefully comparing your options, and we are glad she was able to provide both strong coverage and meaningful savings for your...

Jennifer is the best agent, always caring for my short term and long term needs. Been with allstate since 2010 and have always been in good hands. It's unfortunate I have to find a new one as I have moved, but rockford area give them a call,...

Reply from Owner

June 10th, 2026 12:00 AM

Thank you, Larry, for your loyalty and for sharing your experience. Having the opportunity to serve you since 2010 has meant a great deal to our team. We're glad Jennifer has been able to provide the guidance and support you've needed over...

Exceptional Service and Lifesaving Support from Jill CraigI am writing to express my deepest gratitude and highest recommendation for our insurance agent, Jill Craig. Recently, our family experienced a catastrophic house fire. Thanks to Jill’s...

Reply from Owner

June 7th, 2026 12:00 AM

Karen, thank you so much for sharing this incredibly meaningful review. I’m grateful for your trust, and I’m honored to have been able to support your family through such a difficult experience.I’m glad our annual review helped ensure your...

Jill Ellis Craig has received a review with 1 star rating from David

They have been over charging my parents for a car they have not owned for 7 months. When I call to ask questions they give me the run around and hang up on me. Have tried to speak to Jill multiple times but she is always busy or not in the...

Reply from Owner

June 9th, 2026 12:00 AM

Hi James, I'm very sorry to hear about your parents’ health challenges and understand that this situation has been stressful. As soon as we were made aware of the vehicle issue, we began working with underwriting to review the policy for corrections....

Jill Ellis Craig has received a review with 1 star rating from Junjie Z

Jenny is fantastic. She goes above and beyond to answer questions. Jenny is the agent you want when you need her the most. Even when I have a general question she is right there ready to assist. I shopped around every few years for insurance...

Reply from Owner

January 16th, 2026 12:00 AM

Your positive review means a great deal to our team, Brandy. We’re committed to making insurance simple, transparent, and stress-free for our clients.

Jen is always helpful and quick to update or send me anything I need. The Allstate app is useful and easy to use.

Reply from Owner

January 16th, 2026 12:00 AM

We truly appreciate your support and five-star rating, Taylor. It’s our pleasure to help protect what matters most to you.

Jennifer Zills is one of the most caring, knowledgeable, and helpful people I have ever dealt with in the insurance industry. She explains things so you have a full understanding of what is going on with your coverage. She is extremely dependable...

Reply from Owner

August 16th, 2025 12:00 AM

Thank you so much, Kate, for your thoughtful review. We’re thrilled to hear that Jenny provided such caring, knowledgeable, and dependable service. She truly embodies our commitment to making sure clients feel informed, supported, and confident...

Jill and her team generate quotes quickly and are a pleasure to work with.

Reply from Owner

July 16th, 2025 12:00 AM

Thank you for the kind review, Brad! We’re proud of our team’s dedication to personal service, and it’s great to hear that reflected in your experience.

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About

At Jill Ellis-Craig: Allstate Insurance, helping Rockford-area families and businesses protect what matters most is the top priority. Serving Rockford, IL and surrounding communities, Jill and her team offer personalized insurance solutions for auto, home, renters, life, and business coverage. With more than 800 combined Google and website reviews, the agency has built a strong reputation for knowledgeable guidance, prompt service, and a customer-first approach. Whether customers are reviewing current policies, exploring new coverage options, or preparing for life’s unexpected moments, Jill Ellis-Craig: Allstate Insurance delivers local expertise and dependable support every step of the way.

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Insurance Agent

Homeowners Insurance

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Auto Insurance

Life Insurance

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