It is always a smooth and professional experience when working with Jer. Thank you !
Posted on September 14th, 2022 02:09 PM
Jer is obviously a very seasoned representative with Academy Mortgage. The consistent follow up coupled with Jer's rapid responses and ease of system applications made this refinance simple, fair, and right. Thank you.
Posted on March 15th, 2022 02:34 PM
the communication was awesome! quick and easy process
Posted on January 11th, 2022 03:07 PM
Jer is on top of it!
Posted on December 28th, 2021 07:30 AM
Customer service, Attention to Detail and myself
Posted on September 16th, 2021 01:20 PM
Working with Jer again! The team was awesome. Communications were timely and thorough; easily understood.
Posted on July 31st, 2021 11:08 PM
Everyone was friendly but I would say no one checks or responds to the chat on the App. Which is fine but then I have to email
Posted on June 6th, 2021 04:35 PM
Great customer service. Very friendly and willing to answer all questions
Posted on June 8th, 2020 06:43 PM
I started my refinance just as COVID-19 was hitting hard. Businesses were closing their doors. The stock market was in free fall and I was in a bit of a panic. Jer kept assuring me that all would be fine..and it was. The loan was the easiest...
Posted on March 2nd, 2016 08:03 PM
Jer showed exceptional customer service during my home loan process. I'm glad I used him as my loan officer because he treated me with kindness and was always available when I needed him. Thanks Jer!