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Jennifer Andersen Smith

Name: Silverton Mortgage
Telephone: +1-678-471-3986
Rating: 4.81

Silverton Mortgage - Stockbridge, GA

4.81

(12)

Mortgage

Mortgage Loan Officer

Contact Info

(678) 471-3986

Atlanta, GA

Location & Business Hours

Business Hours

Wed

9 AM to 8 PM

Thu

9 AM to 8 PM

Fri

9 AM to 8 PM

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4.81

(12)

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4.81

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Thank you for going above and beyond for us.

Jen is very personable and thorough. From our initial conversation through closing, she advised me of various options that I had, and she kept me up to date throughout the process. I will certainly refer friends to Jen and Silverton Mortgage!...

excellent customer service

Reply from Jennifer Andersen Smith

July 20th, 2024 02:32 PM

It's always our goal to provide excellent customer service, and I'm happy that we were able to achieve that for you. Your feedback is greatly appreciated and I'm here to assist with any future loan purchases. Thank you so much for the 5-star...

Jen’s communication and willingness to take the time to thoroughly answer and help us understand all our questions and concerns.

Reply from Jennifer Andersen Smith

July 16th, 2024 10:51 PM

Thanks Meaghan, it was my pleasure. You and Robert made it easy with your prompt replies to our staff.

Jen really takes the time to understand each of my clients and presents the best path they need to take to be successful in securing their dream homes!

Reply from Jen Smith

July 16th, 2024 10:52 PM

Gabe, I am honored to work with you and be changing the world!

Working with Jen Smith as the lender for my client was a fantastic experience. Her professionalism and responsiveness made the whole process smooth and stress-free. She really went the extra mile to get the best terms, showing her dedication...

Reply from Jen Smith

July 16th, 2024 10:53 PM

Nima, your client was fantastic and so quick to do what was needed each step of the way. I can't wait to work with you again!

The lack of communication was a major issue for me and my client. Phone calls and text messages not being returned in a timely matter caused me to reach out to Terri Madden the loan originator. Also Ms. Terri having to reach out to Georgia...

Reply from Jennifer Andersen Smith

July 16th, 2024 11:02 PM

I am grateful that Terri Madden was able to step in and assist you. We are fortunate to have her and because of her, we were able to close as quickly as we did. I understand your disappointment and I want to assure you that what you experienced...

Jen is very dedicated to her commitments for client excellence. She is readily available to support her agents which is vital for the overall client experience.

She Explained Everything To Me

Jen Andersen Smith was very knowledgeable about the entire process, answered all of my questions, and was personable and so friendly. I really appreciated her!

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About

This center was created to service the varying housing needs of the citizens in the metro Atlanta area by offering homeownership workshops on acquiring, retaining, and maintaining a home. In addition, the center will offer ongoing financial education aimed at improving financial wellness. Silverton Mortgage partners with Foundations Empowerment, Inc., a non-profit that provides education, support, and resources to guide families along their pathway to financial independence and homeownership.

Specialities

Homebuyer Preparation

First-Time Homebuyers

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