Jenna Nakagawa | Loan Officer/Processor | Pri...
Loan Officer/Processor
Primary Residential Mortgage - Salt Lake City, Utah
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed....... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jenna is always there to help work through any hiccups. Her patience and expertise assures clients and guides them through to a successful transaction. Always a pleasure working with Jenna. Thank you for making my job easier.
Reply from Owner
May 24th, 2026 06:30 PM
Hi, Kendelle. Your feedback is highly appreciated. Thank you for the review!
Angels can be loan officers! Jenna Nakagawa cut straight to the lowest loan rate available to us, right from the start. When we were still shopping around for loans, other loan officers struggled to match the rates she was offering us. That...
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Great customer service. Informative. Not pushy. Went the extra mile and I felt very comfortable with the whole process.
Jenna is a true pro. Thorough, easy to work with, knowledgeable and kept all parties up to date at all times. I highly recommend her for all your loan needs.
Jenna made the process super easy to understand as a first time home buyer and was very quick to respond to any questions we had.
Jenna was easy to work with, very knowledgable. Highly would recommend to others looking for a loan officer.
Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc. has received a review with 5 star rating from Bryson T
Jenna is phenomenal! Besides being incredibly thorough, she takes the time to walk you through the paperwork and explain what you're signing and even what the next steps are. Communicative, thoughtful, and a true professional - I can't give...
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Jenna did a great job communicating and walking me through the various steps of the loan process. She was patient when answering all my random questions and showed the extra effort by working late and over the weekend to get the job done.
Reply from Jenna Nakagawa
August 7th, 2025 01:13 AM
I'm really glad to hear that you felt supported throughout the loan process, Cole. It was important to me to ensure you had a clear understanding of each step, and I'm pleased that my efforts made a difference for you. Answering all of your...
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Jenna is the best!!
Reply from Jenna Nakagawa
August 2nd, 2025 12:24 AM
Thank you so much, Jarred! I'm truly grateful for your enthusiastic support. It's always my goal to provide the best service possible, and your words mean a lot. If you ever have any questions or need assistance in the future, please don't...
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About
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. Making the mortgage process as simple and painless as possible is what I am all about. This is one of the biggest purchases of your life... we strive to make it the best experience it can be.
NMLS # 2079434
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- Primary Residential Mortgage, Inc. - Loan Officer - NMLS 2079434Aug 1st, 2020 - Current
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 2079434
- HI#HI-2079434
Disclaimer
PRMI NMLS# 3094
PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lendHawaii Division of Financial Institutions, HI Mortgage Loan Originator Company License HI-3094.