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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
M
Mikel T W
SEABROOK, TX
Posted on October 4th, 2023 01:02 PM
Easy communication
5.0
Encompass
V
Victor S S
LEAGUE CITY, TX
Posted on May 25th, 2023 12:53 AM
Jeff made the process very painless and always kept me informed during the process. His knowledge was extremely helpful with any questions we had. Would not hesitate to work with Jeff again.
5.0
Encompass
S
Sandra L B
Seabrook, TX
Posted on May 11th, 2023 02:46 PM
Very patient and helpful. Did everything he could to ensure our loan was approved and timely.
3.83
Encompass
M
Michael K
KEMAH, TX
Posted on November 29th, 2022 03:09 PM
We were surprised at the last minute by a lower loan amount.
5.0
Encompass
C
Cynthia A R
La Marque, TX
Posted on August 1st, 2022 01:50 PM
Always kept us informed of process and next steps. Really did everything humanly possible to make our dream home a reality.
5.0
Encompass
D
David R
La Marque, TX
Posted on July 26th, 2022 02:32 PM
Jeff took a personal interest in our needs and went above and beyond what was expected.
5.0
Encompass
B
Brooke E D
DICKINSON, TX
Posted on June 22nd, 2022 09:09 PM
Jeff was incredibly nice and was always open to help us and answer any questions we had. He did a great job ensuring that we knew what was going on and what everything meant at all times. He was incredibly kind and it was great working with...
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4.83
Encompass
T
Tristan N D
DICKINSON, TX
Posted on June 22nd, 2022 04:44 PM
Jeff and the whole Hometrust team did a great job communicating with us and explained everything to us in detail and never made us worry.
5.0
Encompass
J
Jean M T
HOUSTON, TX
Posted on March 30th, 2022 02:42 PM
Jeff and his team worked really hard to get me qualified for my loan. There were some unforseen hurdles due to my mineral royalty income, but they never gave up and fought for me until my loan finally closed.
5.0
Encompass
A
Adam C B
Houston, TX
Posted on November 8th, 2021 06:42 PM
Jeff was timely with all updates throughout the process. Jeff ensured the process went smoothly. Jeff is professional and respectful. Jeff went above and beyond to ensure I was satisfied as a client.

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