Jeff Case
Allstate Insurance Agent
Allstate Insurance Company - Anchorage,AK
I am a veteran of financial services, I started my career in early 2000 and I have represented Allstate for ten years. I have lived in Anchorage for 21years, I started my family in the Anchorage community, I created my business to help peop... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5:30 PM
Thu
9 AM to 5:30 PM
Fri
9 AM to 5:30 PM(Open now)
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Reviews from Web
This is the worst insurance provider I’ve ever dealt with.
Reply from Owner
July 10th, 2026 12:00 AM
Hi Sean, I'm sorry to hear about your experience. Your feedback is important to us, and we want to address your concerns. Please reach out to ********************* so we can assist you further. Thank you for sharing your thoughts.
Jeff Case has received a review with 5 star rating from Tyrone D
Reply from Owner
April 10th, 2026 12:00 AM
Thank you, Tyrone, for your positive feedback! We're thrilled to hear that you had a great experience with us. It's wonderful to have long-time customers like you who trust our services. If you ever need assistance, feel free to reach out.
Our home and auto insurance have been with Allstate under Jeff Case for over eight years. During that time, we were never contacted to review our policies or offered any discounts, despite having no auto claims for more than five years.Because...
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Reply from Owner
March 10th, 2026 12:00 AM
Hi Jennie, thank you for being a loyal customer for over eight years. I understand your frustration with the lack of proactive policy reviews and transparency. Your feedback is important, and I encourage you to reach out to *********************...
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This is by far one of the most disappointing insurance branches I’ve had to deal with, that being from liberty mutual, State Farm, progressive, and even Geico! The only reason I’m staying with Allstate is because I’m being transferred to the...
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Reply from Owner
September 10th, 2025 12:00 AM
Hi Tristan, I'm sorry to hear about your disappointment with our branch. You certainly shouldn't expect downgrades going from one branch to another. I'd like to look into your past communication more and learn where we may have dropped the...
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If you have a big expectation of customer service, or just want to enjoy some since no one else seems to have any, do business with Jeff Case’s office. His office can show you what customer service used to be! Just talk to them, you will see...
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Reply from Owner
February 10th, 2026 12:00 AM
Thank you, Blake, for your kind words and for highlighting the exceptional customer service at Jeff Case's office. We're thrilled to hear that our team has met your expectations and provided the service you value. Your feedback is greatly appreciated!...
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I went to pay my car insurance for six months and I gave them my information and they only took out for one month. I’ve been trying to square this away. The agents been awesome but the corporate office has not dealt with this in a quick manner...
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Reply from Owner
February 10th, 2026 12:00 AM
Hi Richard, thank you for sharing your experience and for being a valued customer. I'm sorry to hear about the delay with your payment issue and the challenges with bundling. It's great to know our agents have been helpful. For further assistance,...
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Excellent customer service. Jeff has a great team who really care about their clients. Attentive and good energy employees
Reply from Owner
September 10th, 2025 12:00 AM
Very happy that you had such a positive experience with us.
Jeff case doesn't get back with you when you email him. I was very happy with Jackie Crane that managed my policy. Allstate is a good insurance company
Reply from Owner
September 10th, 2025 12:00 AM
Ken,
Thank you for the feedback. Jackie was a great agent for us in Alaska. We were saddened to hear she left Alaska. If you need anything going forward, please reach out to my office ************. Have a great day.
Jeff Case has received a review with 5 star rating from Ben W
Reply from Owner
September 10th, 2025 12:00 AM
Thank you, Ben!
Jeff Case has received a review with 5 star rating from Yvonne A
Reply from Owner
September 10th, 2025 12:00 AM
Pat thank you.
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About
I am a veteran of financial services, I started my career in early 2000 and I have represented Allstate for ten years. I have lived in Anchorage for 21years, I started my family in the Anchorage community, I created my business to help people and it's been a lifelong dream of mine to own a business. In my free time, I enjoy spending time with my family, being outdoors, including: playing hockey, soccer, biking, kayaking, skiing, camping, and hiking. I enjoy watching football and playing fantasy football I am also a big movie fan, I enjoy comedies and dramas. In addition, I enjoy traveling to new and warm places in the winter months with my teenagers. Insurance is unique and living in Alaska is even more so, trust me to guide you through the many perils in life that exist right around the corner. Please stop by or call our office. We are located on the corner of Lake Otis and Abbott. United States
Products & Services
Insurance Agent
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Positions
- Allstate Insurance Company - Allstate Insurance Agent
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Awards
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