Jean Adams at CrossCountry Mortgage
Senior Mortgage Advisor | NMLS #254384
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Santa Cruz, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Jean was approachable and so very respectful and kind. This was a new process for me and she was WITH me every step of the way. I have a very time-intensive, demanding job in health care and she would stay up late with me to walk me through...
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Reply from Owner
August 13th, 2026 05:04 PM
Alex, I appreciate your kind words and am glad to have been able to support you throughout the process, especially given your demanding job in health care. It's important to me to be there for my clients when they need it most. Thank you for...
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Jean was approachable and so very respectful and kind. This was a new process for me and she was WITH me every step of the way. I have a very time-intensive, demanding job in health care and she would stay up late with me to walk me through...
read more
Reply from Jean Adams
August 12th, 2026 05:00 PM
Alexandra, I'm grateful for your kind words and am pleased to hear that I could support you through every step of the process. I understand how demanding your job in health care can be, and I'm happy to have been there when you needed assistance....
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Jean is an amazing partner in the home buying process. Indispensable asset for anyone.
Reply from Owner
August 10th, 2026 02:39 PM
Thank you for your kind words, Christine. I'm glad to have been a helpful partner in your home buying journey. Your feedback is truly appreciated.
Jean is amazing with clients who appreciate someone who will guide them with the highest level of integrity and attention that she delivers.
Reply from Jean Adams
August 10th, 2026 01:15 PM
I appreciate your kind words, Christine. It's important to me to guide my clients with integrity and attention, and I'm glad to hear that you valued this in our work together. Thank you for sharing your experience.
We had an amazing experience working with Jean Adams! From our very first conversation, Jean was professional, knowledgeable, and genuinely cared about helping us achieve our goals. She took the time to explain every step of the loan process,...
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Reply from Jean Adams
July 6th, 2026 04:36 PM
I'm truly grateful for your kind words, Luz. It's wonderful to hear that you had a positive experience and felt supported throughout the loan process. Keeping you informed and making the process seamless was my goal, and I'm happy to know it...
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Jean is a team player, gave good advice and helped keep clients well advised on the loan process
Reply from Jean Adams
July 6th, 2026 03:41 PM
I'm pleased to hear that you found my advice helpful, Ray. Keeping clients well-informed throughout the loan process is important to me, and I'm glad I could support you as a team player. Thank you for your kind words.
Jean went above and beyond to make it possible for me to be able to get my loan approved and buy my first home. She is inpersonable, kind, patient and amazingly professional. I would recommend her to everyone looking for a home.
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Reply from Jean Adams
March 16th, 2026 03:59 PM
I'm grateful for your kind review, Gurjot. Helping you secure your first home was truly a pleasure. I'm glad to know that my efforts made a difference for you throughout this important journey. Your recommendation means a lot to me, and I'm...
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Jean was recommended to me by a friend/realtor because she is a CalHFA approved lender and knew how to assist me with the Dream for All program. She responded and walked me through the process very quickly. She sent me clear and detailed emails...
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Jean was recommended to me by a friend/realtor because she is a certified CalHFA lender and knew how to assist me with the Dream for All Program. She responded and walked me through the process very quickly. She sent me clear and detailed emails...
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Reply from Jean Adams
January 13th, 2026 06:30 PM
It's great to hear that you had a positive experience working with me, Ashley. I'm glad I could assist you with the Dream for All Program and provide the clarity you needed through detailed emails and videos. Knowing that my approach made the...
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Jean was amazing. My husband and I just closed on a loan for a townhome. Jean was awesome in providing different options to us, as well as going over the pros and cons of each product. Funny, in the end we chose a product that was a little...
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Reply from Jean Adams at CrossCountry Mortgage
December 11th, 2025 02:58 PM
I sincerely appreciate your kind words, Geneva. It's truly rewarding to know that I could assist in finding the right mortgage option for your townhome and support you through the process. I'm glad you felt comfortable exploring all the possibilities...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Santa Cruz, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #254384 | Branch NMLS #2306642
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 254384
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095