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Jay Pena - New American Funding
Loan Consultant | NMLS # 448311
I am Jay Pena. With many years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchase and refinance, I am a firm believer in excellent customer service and offering the most compet... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Buying a home can be such a complicated and overwhelming experience, but Jay made us feel confident and reassured throughout the entire process. He was incredibly attentive, and I could always reach him or get an answer within an hour of messaging....
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Reply from Jay Pena
December 5th, 2024 03:15 PM
Thank you so much, Sydney, for your kind words and the 5-star rating. I'm thrilled to hear that you felt confident and reassured throughout your home buying experience. It's always my goal to make the process as clear and understandable as...
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Jay is a great loan consultant. He put our goals first and provided us with excellent feedback and advice throughout our homebuying process. Our situation was a little hard but through his expertise and knowledge, my wife and I were put at...
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Reply from Jay Pena
December 1st, 2024 05:34 AM
Anthony, I sincerely appreciate the time you took to share your positive experience with me and New American Funding. I'm thrilled to hear that you felt at ease during the homebuying process and that the level of communication and collaboration...
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Jay was easy to reach by text and phone. All my questions were answered very quickly.
Reply from Jay Pena
September 14th, 2024 02:12 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Great and very helpful
Reply from Jay Pena
September 4th, 2024 02:19 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Jay has been very dedicated in helping us. As first time home buyers, we had so many questions and he was able to educate us with our options. Jay is very committed and always readily available which made the process smoother and enjoyable....
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Reply from Jay Pena
September 3rd, 2024 09:52 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Very communicative on the process and what was required, had some mis-communication but overall you made the process very smooth. Great to work with!
Reply from Jay Pena
July 5th, 2024 05:48 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Jay was always in communication and giving us his best advice. It was a nice pleasure working with him.
Reply from Jay Pena
July 4th, 2024 04:10 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jay clearly communicated with me on what step we were on for the mortgage. Whether I needed to provide additional documents or we were just waiting for the underwriter, Jay was always there. Will recommend Jay to anyone that I know.
Reply from Jay Pena
July 1st, 2024 03:45 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jay, we can’t thank you enough! You made the entire home buying process seem so simple. You gave us easy to follow instructions, and made yourself available when we had questions or concerns. You went above and beyond and we cannot thank you...
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Reply from Jay Pena
July 1st, 2024 02:46 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Jay is well informed, anttentive and communicates the the entire loan process patiently to the clients. He provides great service . I highly recommend Jay to anyone.
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About
I am Jay Pena. With many years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchase and refinance, I am a firm believer in excellent customer service and offering the most competitive pricing. When working with me and New American Funding you'll receive:
Professional advice and support in making your home financing decisions
A full spectrum of loan products from which to choose
Consistent communication and follow up throughout the loan process from me and New American Funding's in-house operations team
Industry leading close times
Please give me a call today for answers to any of your home financing questions.
I would be more than happy to offer my professional advice. "
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Addresses and Serving Areas
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 448311