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8:00 AM to 6:00 PM
Tuesday
8:00 AM to 6:00 PM
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  • Rating
  • About
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5.0
Encompass
J
Jennifer H
Rock Creek, OH
Posted on February 15th, 2024 01:14 PM
I received timely and helpful advice and assistance.
5.0
Encompass
J
Jennifer S
Las Vegas, NV
Posted on February 12th, 2024 03:41 PM
Jason was very knowledgeable and made the process very easy.
Reply from Jason Mueller
February 22nd, 2024 03:42 PM
I'm truly glad to hear that you found our process easy and that my knowledge was beneficial to you, Jennifer. I strive to streamline and simplify the mortgage process for all my clients at Mutual of Omaha Mortgage. Your positive feedback means...
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5.0
Encompass
D
Darrell W
Springfield, MA
Posted on February 10th, 2024 11:53 AM
Awesome job! Very helpful and knowledgeable.
Reply from Jason Mueller
February 20th, 2024 11:56 AM
I'm so glad to hear that you had a positive experience, Darrell! Your kind words and high rating truly brighten my day. At Mutual of Omaha Mortgage, we strive to be helpful and knowledgeable for our customers, and I'm thrilled that I could...
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5.0
Encompass
C
Christina L
Lincoln, NE
Posted on February 3rd, 2024 11:58 AM
All my questions were answered in a timely manner.
Reply from Jason Mueller
February 13th, 2024 12:06 PM
I'm thrilled to hear that you had a positive experience and that I could assist you with your questions in a timely manner. Your satisfaction is our top priority at Mutual of Omaha Mortgage. Please do not hesitate to reach out if you have any...
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5.0
Encompass
J
Jessica G
Winter Garden, FL
Posted on January 20th, 2024 12:36 PM
Jason is personable and knowledgeable and together we got this from start to close in less than 3 weeks!
Reply from Jason Mueller
January 30th, 2024 12:39 PM
I'm thrilled to hear your positive feedback, Jessica! Helping clients like you navigate the mortgage process swiftly and efficiently is what makes my work so rewarding. I'm glad we could get everything completed in less than 3 weeks. Your satisfaction...
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5.0
Encompass
N
Nicole S
Leavenworth, KS
Posted on January 8th, 2024 04:42 PM
Jason needs to get a better Administrator her communication was not what I expected and the process took longer which caused me to pay more on balances.
Reply from Jason Mueller
January 18th, 2024 04:44 PM
Thank you for taking the time to provide your feedback, Nicole. I'm happy to hear that you've rated my service highly, despite the communication issues you experienced. I will certainly take your comments on board and work to improve the administrative...
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5.0
Encompass
G
Garry P
Rocky Mount, NC
Posted on January 1st, 2024 05:00 PM
Jason was a good line of communication throughout the whole process.He stayed on top of the whole process.
Reply from Jason Mueller
January 11th, 2024 05:02 PM
I'm truly grateful for your kind words and 5-star rating, Garry. It was a pleasure to assist you throughout the process. Your satisfaction is the most important part of what we do at Mutual of Omaha Mortgage. If you have any further needs or...
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5.0
Encompass
J
Jeffrey H
Rancho Cucamonga, CA
Posted on December 31st, 2023 11:49 PM
Was easy to get ahold of when I had questions and was helpful in getting the loan closed and funded without any unnecessary delays.
Reply from Jason Mueller
January 10th, 2024 11:51 PM
I genuinely appreciate your positive feedback, Jeffrey. I'm pleased to know that you found my service helpful and accessible in getting your loan closed and funded without delay. Delivering an efficient and smooth process for clients like you...
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5.0
Encompass
K
Kay E K
Utica, MI
Posted on December 29th, 2023 11:20 AM
It was easy to communicate and the responses were prompt. There was frustration in finding all the items we needed but they were patient and helpful.
Reply from Jason Mueller
January 8th, 2024 11:21 AM
I'm thrilled to hear that you found our communication seamless and prompt, Kay. I understand that the process can sometimes be frustrating given the number of items required, but it's our job to guide you through it patiently and efficiently....
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4.5
Encompass
D
Deborah D
East Burke, VT
Posted on December 28th, 2023 06:46 PM
Was great, no issues
Reply from Jason Mueller
January 7th, 2024 06:48 PM
Thank you for taking the time to leave a review, Deborah. I'm thrilled to hear your experience was great and you found our process seamless. At Mutual of Omaha Mortgage, we strive to provide our customers with excellent service. Your positive...
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