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LO State License: TX 885019; OK MLO17746; | Corporate State License TX 3113; OK ML010411; For Texas Recovery Fund Disclosure go to https://academymortgage.com/statelicense/index#v | Corp NMLS #3113 | Equal Housing Lender
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5.0
API
A
Adam C
Austin, TX
Posted on April 4th, 2023 02:07 PM
Janet truly made this deal work. Without her, I don't think that we would have closed. I am incredibly grateful for her ad look forward to the next one together
Reply from Janet Ortega
September 14th, 2023 02:04 PM
I'm truly touched by your kind words, Adam. I'm glad to hear that I was able to assist in making your deal work at Academy Mortgage. It was a pleasure working with you and I'm looking forward to our next endeavor together. I'm always here to...
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5.0
API
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Corey C
Sunnyvale, TX
Posted on March 7th, 2023 06:42 AM
Janet was extremely helpful. She was very responsive, prompt yet thorough in all her communication, and was overall focused on helping us make the decisions that would be most beneficial to us and our future. As first time home buyers there...
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Reply from Janet Ortega
September 14th, 2023 02:11 PM
Thank you so much, Corey, for your detailed and thoughtful review. As your mortgage advisor, my top priority is making sure you feel supported and informed throughout the entire home buying process. I'm beyond pleased to hear that you felt...
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5.0
API
A
Angela L
Arlington, TX
Posted on November 22nd, 2022 03:26 PM
As first time home buyers, we had lots of questions about the home buying process and Janet was so helpful and went above and beyond our expectations every step of the way! We are so happy with our experience and will be referring her to everyone...
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Reply from Janet Ortega
September 14th, 2023 02:20 PM
I'm thrilled to hear that you had a positive experience with your first home purchase, Angela! It was truly a pleasure to guide you through the process and answer your questions. I'm glad I could exceed your expectations and make your home...
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5.0
API
M
Matthew F
Abilene, TX
Posted on January 8th, 2024 04:36 PM
Janet, was a rockstar for us. Answering any and every question we had during this process!
Reply from Janet Ortega
January 8th, 2024 04:50 PM
I'm truly grateful for your kind words, Matthew! It was a pleasure assisting you throughout the process. Your satisfaction is my prime concern and I'm glad I was able to make it a seamless experience for you. Remember, I'm here for any future...
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5.0
API
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Ivy F
Abilene, TX
Posted on January 8th, 2024 03:18 PM
Janet is amazing, she answered all of our questions and kept us in the loop on everything. We felt comfortable and confident with her and her team at Academy Mortgage helping us purchase our first home.
Reply from Janet Ortega
January 8th, 2024 03:26 PM
I'm thrilled to hear that you felt comfortable and confident throughout the process, Ivy. It was my pleasure to keep you informed and answer all your questions. I'm glad my team and I could assist in making your first home purchase a positive...
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5.0
API
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Laren B
Fort Worth, TX
Posted on January 3rd, 2024 11:53 PM
Janet made the process so quick and easy.
Reply from Janet Ortega
January 4th, 2024 05:01 PM
Thank you so much for the glowing review, Laren! I'm thrilled to hear that you found our process to be quick and easy. I aim to provide the best service possible. Your satisfaction is our top priority, so it's really rewarding to hear about...
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5.0
API
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Linda S
Fort Worth, TX
Posted on January 3rd, 2024 02:30 AM
Janet is always on top of things, very knowledgeable and explains things to my clients to know what the best options are for them regarding their financial situation. She's communicative and pleasant to work with. The ONLY thing is she's a...
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Reply from Janet Ortega
January 3rd, 2024 07:14 PM
Thank you so much, Linda, for the high rating and positive review! I'm thrilled to hear that my effort to stay on top of things and provide clear explanations is noticed and appreciated by my clients. Communication is a key part of my job and...
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5.0
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Cillia F
Dallas, TX
Posted on December 9th, 2023 02:50 PM
My client was a first time homebuyer and Janet educated him along the way and gave him the best program that saved him money! My buyer was so excited!
Reply from Janet Ortega
January 3rd, 2024 07:15 PM
I am thrilled to hear that your client had such a positive experience. My main goal is to ensure that first-time homebuyers feel educated, confident, and that they receive the best possible programs to suit their individual needs. It's fantastic...
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5.0
API
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Trenton A
Leonard, TX
Posted on December 8th, 2023 02:01 PM
Constant communication and persistency.
Reply from Janet Ortega
December 8th, 2023 02:54 PM
Thank you so much for the stellar rating, Trenton. Your feedback is greatly appreciated. I strive to keep our customers updated at every step of the process. i look forward to serving you in the future. With appreciation, Janet Ortega.
5.0
API
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Valerie C
Copperas Cove, TX
Posted on December 7th, 2023 01:46 AM
Everything went so smoothly and without a glitch
Reply from Janet Ortega
December 7th, 2023 02:38 PM
I'm thrilled to hear that you had a seamless experience! It was my pleasure to assist you throughout the process and your positive feedback means a lot to me. Your satisfaction is my top priority and I'm glad I could deliver. Thank you for...
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