Top 5%
Jan Edwards, Ruoff Mortgage
Senior Loan Officer | NMLS# 828721 | Ruoff Mortgag...
Additional Licenses: NMLS# 828721.
I proudly serve the greater Michiana area in both Indiana and Michigan, helping clients with their home purchase or refinance needs. Buying or refinancing a home is one of life’s biggest financial decision... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
This was a great experience. Jan was incredibly helpful and responsive. She took the time to explain everything to us and made sure we understood everything. We felt comfortable and knew that if we had questions Jan would answer them immediately....
read more
Reply from Jan Edwards, Ruoff Mortgage
May 15th, 2024 02:21 PM
I'm so glad to hear that you had a great experience, Tim! It's my top priority to ensure all my clients have their questions answered and feel confident in their decisions. I'm glad I was able to assist you throughout the process and am so...
read more
Jan was always checking in and made me comfortable enough to ask questions when I was confused. During closing she made sure to interrupt and explain things further if she felt it was necessary.
Reply from Jan Edwards | NMLS# 828721 | Ruoff ...
February 20th, 2024 03:07 PM
Thank you, Lexi, for the wonderful 5-star rating! It's great to hear you had a positive experience! With such a short time between our pre-approval meeting and your closing, I wanted to make sure that you understood every step of the way. Your...
read more
Jan did a great job! Communication was excellent, and she always explained anything I didn't understand. She was great to work with, very friendly, extremely knowledgeable, detail-oriented, and patient! She even came to my closing to support...
read more
Reply from Jan Edwards
July 5th, 2023 10:01 PM
Thank you so much for your kind review, Nichole!
Jan Edwards, Ruoff Mortgage has received a review with 5 star rating from Nick S
Working with Jan and Ruoff was really simple! Communication between us was fast and she was and still is always there when a question arises!
Jan Edwards, Ruoff Mortgage has received a review with 5 star rating from Lillianne R
Jan was very helpful and personable.
Reply from Jan Edwards, Ruoff Mortgage
August 19th, 2026 06:09 PM
Thank you for your review, Lilly! It was a pleasure helping you and Nick with your first home purchase and I'm so glad that you had a great experience. I wish you the best in your new home and will be here for any future mortgage needs that...
read more
Jan was very responsive and easy to work with
Reply from Jan Edwards, Ruoff Mortgage
August 19th, 2026 06:10 PM
Thank you for your kind review, Brigette! It was a pleasure working with you and I am so glad that you had a good experience purchasing your new home. I wish you the best and please contact me with any future mortgage needs that you may have!...
read more
Jan was great to work with. She was well organized and kept us informed throughout the entire process. I would highly recommend her.
Reply from Jan Edwards
August 17th, 2026 07:44 PM
Alexander, thank you for your kind words. I'm glad to hear that my organization and communication were helpful during your experience with Ruoff Mortgage. If you ever need assistance in the future, please feel free to reach out.
Jan went above and beyond for us! She truly is amazing at what she does. She was knowledgeable and available anytime needed her. Thank you Jan!
Reply from Owner
July 23rd, 2026 03:14 PM
Maria, I'm so happy to hear that you felt supported and well-informed throughout the process. Your appreciation means a lot to me! Thank you for your trust in me and if there's anything else you need, please feel free to reach out anytime....
read more
10 of 182
About
Additional Licenses: NMLS# 828721.
I proudly serve the greater Michiana area in both Indiana and Michigan, helping clients with their home purchase or refinance needs. Buying or refinancing a home is one of life’s biggest financial decisions, and I believe it deserves the highest level of care and attention. My goal is to make the process as smooth and stress-free as possible by treating every client with respect, keeping communication clear and consistent, and providing honest, trustworthy guidance every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Conventional, FHA, VA, USDA Mortgage Loan Programs
Indiana Housing Down Payment Assistance Programs
One-Time Close Construction Loans
Mortgage Refinances
FHA, Conventional, VA, USDA Mortgage Origination
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Women's Council of Realtors
- HomeBuilders Association of St. Joseph County
- Indiana Mortgage Bankers Association
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 828721
Gallery
Awards
Achievements
- 2018 Affiliate of the Year
- Top Customer Service Index Award Q2 2025
- Graduate- Mortgage Bankers Association, Future Leaders Program 2023
View All
Hobbies
- Trivia participant (not a good one, though)
- Exercise- Peloton Rider, yoga, tennis, kickball (once a year is all my body can handle of that!)
- Gardening
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us