

Itzel Castro-Santibanez at CrossCountry Mortg...
Senior Loan Officer | NMLS #2712528

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
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I had a great experience with excellent people like Itzel and Roxana that helped me accomplish one of my dreams which was to be able to get a house
Reply from Itzel Castro-Santibanez at CrossCou...
February 2nd, 2026 03:51 PM
Marisol, It was a great pleasure to serve you and your family! I hope you enjoy your beautiful home!
She was amazing to work and was always willing to answer any questions that came up. Very attentive and great customer service !
Reply from Itzel Castro-Santibanez
December 15th, 2025 02:59 PM
I really appreciate the feedback and am looking forward to working with you again.
Ever problem we ran into was solved!
Reply from Itzel Castro-Santibanez
November 21st, 2025 02:04 PM
I'm pleased to hear that we were able to address and resolve any challenges you encountered, Alan. It was a pleasure working with you throughout the process at CrossCountry Mortgage, LLC. If you need help in the future or have more questions,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2712528 | Branch NMLS #1144990
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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332
/850
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 2712528
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095