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Heleny Ramirez Valdez

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Loan Officer

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At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    HAYDEN S
    MILLERSBURG, PA
    Posted on October 12th, 2026 11:05 AM
    The communication and explanation at each step was great. I had never done a HE loan of any kind before and the process was smooth.
    Reply from Heleny Ramirez Valdez
    October 12th, 2026 07:35 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************.
  • SFTP
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    RICHARD L
    DENVER, CO
    Posted on October 4th, 2026 01:09 PM
    Non pushy approach, fast and friendly
    Reply from Heleny Ramirez Valdez
    October 5th, 2026 07:13 PM
    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at **************************.
  • SFTP
    R
    RACHEL W
    LAVINA, MT
    Posted on September 27th, 2026 05:27 PM
    Service was great
    Reply from Heleny Ramirez Valdez
    September 28th, 2026 07:54 PM
    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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  • SFTP
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    DAVID G
    WYNNEWOOD, OK
    Posted on September 1st, 2026 02:50 PM
    Communication of critical details which affected the loan process was less than stellar. Otherwise very polite and business like.
    Reply from Heleny Ramirez Valdez
    September 1st, 2026 03:40 PM
    Thank you for allowing us to serve you and for your feedback! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
    K
    KEVIN C
    WINNER, SD
    Posted on August 23rd, 2026 03:50 PM
    She was always prompt to reply and kept me updated on the process.
    Reply from Heleny Ramirez Valdez
    August 24th, 2026 01:40 PM
    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
    read more
  • SFTP
    S
    STEVEN B
    AURORA, CO
    Posted on August 17th, 2026 03:39 PM
    The interaction with Paige was first rate. I only wish all of the required documents were requested at the same time instead of piece-meal.
    Reply from Heleny Ramirez Valdez
    August 17th, 2026 04:13 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
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    About
    At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.