Helena Bethoney at CrossCountry Mortgage
Vice President of Lending | NMLS #530967
As a mortgage officer lending nationwide, I specialize in conventional and alternative financing solutions, helping borrowers beyond traditional lending guidelines. From application to closing, I’ll give you a transparent process with clear... Show More
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I had an amazing experience working with Helena! She’s professional, knowledgeable, and her communication throughout the process was exceptional. She managed every hiccup with ease and I would recommend her to anyone looking to refinance or...
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Helena was amazing throughout the entire process for not only my clients loan (I’m an agent) but my own personal loan!! Would highly recommend if you are looking for luxury service and a smooth experience.
A positive impression and confidence regarding the loan from the very beginning. Excellent management throughout the entire process!
Reply from Helena Bethoney at CrossCountry Mor...
October 29th, 2026 06:45 PM
Thank you for the kind words, Ivan! We loved working with you! You are a dream borrower!
Helena had been extremely helpful, professional and on top of all my clients. its been a blessing having her on my side!
Reply from Helena Bethoney
November 4th, 2026 07:08 PM
Mariana, I'm pleased to hear that you found my support with your clients both helpful and professional. It's wonderful to be part of your team at CrossCountry Mortgage, LLC, and I'm grateful for your kind words.
Helena Bethoney and her team at CrossCountry Mortgage were absolutely amazing! Their teamwork, dedication, and willingness to go above and beyond made all the difference. They helped us overcome challenges that seemed nearly impossible, and...
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Reply from Helena Bethoney at CrossCountry Mor...
October 28th, 2026 05:08 PM
Thank you so much, Laura! Our team loves working with you!
Helena was always reachable and prompt with her responses. She was great with the clients as well. These buyers had already been through a difficult situation with a non-warrantable condo and were now purchasing a co-op. There are not many...
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Reply from Helena Bethoney at CrossCountry Mor...
October 7th, 2026 04:22 PM
Thank you so much for the kind words, Abby! I look forward to working together again!
Helena is very professional and excellent communication. Kept us up to date every step of the way. I will definitely be reaching out to Helena and will be recommending her to clients.
Reply from Helena Bethoney
July 17th, 2026 03:16 PM
Edgar, I appreciate your kind words and I'm glad to know that you valued the communication and professionalism throughout the process. I'm here whenever you need assistance, and thank you for considering recommending me to others.
Helena was always super responsive and very pleasant. I will miss be in touch.
Reply from Helena Bethoney
July 13th, 2026 01:46 PM
Raymond, I'm happy to know that you found my responsiveness and pleasant demeanor helpful. It was a pleasure working with you, and feel free to reach out if you need anything in the future.
Helena was invaluable in our mortgage experience. She was not only highly responsive, but also very proactive in contacting us throughout the process of closing two separate loans. She helped us understand our many financing options involved...
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Reply from Helena Bethoney
June 24th, 2026 04:46 PM
Jonathan, I'm grateful for your kind words and pleased to hear that you found my support invaluable during your mortgage experience. It's important to me that you felt informed and confident with the financing options while buying and selling...
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Helena was on top of her game, I never felt left in the dark. She Always responded to any questions or concerns quickly. Made the whole experience easy and quick!
Reply from Helena Bethoney
June 23rd, 2026 01:56 PM
Wyatt, I'm pleased to know that you felt informed and supported throughout the process. It's great to hear that I could make your experience easy and quick. Thank you for your kind words!
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About
As a mortgage officer lending nationwide, I specialize in conventional and alternative financing solutions, helping borrowers beyond traditional lending guidelines. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #530967 | Branch NMLS #2340710
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
Adjustable Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 530967
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095