Too many people involved in the loan. I had to send my bank statement to you 4 times, my Merril acct. 4 times. No one knew what the others had done. I had at least 10 different people working on this loan. It was a most unpleasant experience!...

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Constant and timely updates and answered questions I had along the way.

Great experience and very helpful!

I’ve never met Harold but I feel like we know each other. He listened to my needs and is a great communicator.

Once again Freedom reached out to me to lower my interest rate and completed the loan with no up front cost nor hidden fees. Everyone I dealt with was professional and courteous.

Harold was very responsive and addressed and explained all questions in a detailed and timely manner

I was lucky enough to connect with Harold Spears over the phone. He took my info and started the refi process. Everything was quick and smooth. He made it easy. Thanks

Being kept better informed. Keep asking for same documents over and over because too many people on account

I was stood up twice by your closing lawyers. Dates were made for closing but no one showed up. I wasted 2 evenings waiting on your representatives to arrive. There were no calls to let me know if there was an issue. The second time, you (Freedom,)...