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Haley Underwood Mortgage Team
Mortgage Banker | NMLS # 192700
Haley Underwood Mortgage Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be bu... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Haley has great communication. I can always count on her to get the job done.
Always a pleasure working with Haley!
Haley was great throughout the whole process.
As this was my first time doing a home loan the only thing I can say is communication early on. There were times that I felt like I wasn't being kept in the loop about dates until really short notice. And communication between several people...
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Reply from Haley Underwood Mortgage Team
June 25th, 2024 11:16 AM
Lyndsey, thank you for the honest feedback. Customer service is our top priority, and we will improve this moving forward. I am so glad you are situated in your beautiful new home. I hope you enjoy making it your own.
Prompt
Supportive
Informative
Made us feel valued
Went above and beyond the call
We will and would recommend this team to anyone.
Reply from Haley Underwood Mortgage Team
June 25th, 2024 11:16 AM
Thank you, Matthew! It was wonderful working with you guys! Let's do it again one day.
The delays caused by the AHA were incredibly stressful.
Reply from Haley Underwood Mortgage Team
June 25th, 2024 11:18 AM
Thank you for the review! It was great working with you! I'm sorry you had that experience, but I hope it was worth it in the long run. I look forward to seeing you guys again soon.
The team made the process quick and easy. We're very happy with our choice of working with this mortgage broker.
Haley was great to work with! Everything went smoothly and she kept us on time with our closing!
Reply from Haley Underwood Mortgage Team
June 13th, 2024 02:11 PM
Thank you, Melissa! Let's do it again!
Everyone involved was very helpful and if we had any questions, they were quickly answered. Everyone did a great job helping us understand each step in our process.
Reply from Haley Underwood Mortgage Team
June 13th, 2024 02:12 PM
Thank you Jacob! I appreciate you guys allowing us to help you finance your beautiful new home!
Great communication! If something came up I was made aware of it immediately.
Reply from Haley Underwood Mortgage Team
June 13th, 2024 02:12 PM
Thank you Jonas! Thanks for trusting us again!
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About
Haley Underwood Mortgage Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
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Positions
- First Bank Mortgage Partners - Mortgage BankerJun 1st, 2016 - Current
Addresses and Serving Areas
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 192700