Guillermo Cartagena

It is definitely a pleasure to know that we still have professionals of such a high human caliber, like Alejandro. He is a display of empathy, professional knowledge, courtesy, and financial management, ensuring that every client leaves with...

Alejandro is the best. Went out his way stayed after closing to help me. Best customer service.

I deposit 500 my account in the bunch and I after seven days don’t see it in my account. Nobody answer me and now I am on vacation. I cannot go to the bunch bed service.

The man by the door was horrible, rude and discriminated my family. His name was Jose Rojas. Horrible costumer service. They should fired him

Three bankers sitting on their phones while customers are told they have to wait at least a hour to be seen. Also policy changes without any notification. So many bad experiences over the years with this bank.

I had a real great experience at the bank. The security Joshua was very helpful and the staff was very friendly. I definitely would make this bank number one.

I had to go in today with my Grandma to help her. This first thing is before even coming in the security in the front his name is Joshua was a complete gentleman from opening the door for my Grandma to greeting us and guiding us he needs a...

Why are aTMs always not accessible, drive-through and front of store impossible. Max should be down for 24 hours and calling for maintenance update. It’s been more than a year these atm’s have only been working %30 of the time.

The extremely disgusting attitude of the bank's employees towards potential customers is striking. today I tried to open an account at this bank. They tried to make time for my appointment twice. the message did not arrive on the phone. the...

It’s very disappointing that after 11 years of business with chase,I run into this issue with the branch manager Juan martinez illas. I have been with chase with my 5 businesses and never had an issue in Miami but when one time I was pretty...