Wonderful experience with Carl. Purchased a beautiful pellet stove. It fits the space very well and puts out so much heat. He was very helpful from start to finish and never pressured us into upgrades or even for the sale. Also very happy with...

Nice place kinda all ove the place but a big show room. My dislike is that they don't offer any deals for financing at all. They even charge %3 to use a card. My quote was over 7k. Tuff to swing cod

I had Fireworks install a gas fireplace insert in 2011. No issues. They did a great job. A few years later I had issues igniting it. They sent out a service tech and he was very friendly and tried to help, but never could resolve the issue....

Took several weeks to arrive, provided horrible service, overcharged and didn't fix the problem. I called another company, they came immediately, fixed the problem and charged me $100 LESS than Fireworks. I will never use Fireworks again and...

Read the reviews and walked in expecting a cave troll.NOT !! The guy was nice,polite and very knowledgeable about the products. Prices were comparable to the other locations I've visited. I recommend this place.

I am replacing parts on my gas fireplace and needed the ambers. The sales person asked if I was "certified" to work on my fireplace. Why does he need to know that ? is he implying I am not qualified and don't know what I am doing? I have worked...

My husband and I went in to get some information about some pellet stoves. From the beginning the sales associate was condescending & slightly rude. The longer we talked the rudeness only got worse especially upon mentioning a competitors product....

When I purchased my current home in 2019, there was a leak issues with the propane fireplace. I called Fireworks as their information was on the inside of the unit. I talked with Carl who understood my urgency and sent someone out ASAP. Doug...

I honestly wish you could give them zero stars. They are the most rude, dishonest, and downright nastiest people to deal with. We had a pellet stove installed about a year ago. When it was installed we were given no information, the people...

Went in to look for a part for a pellet stove we bought at a different location. We had been in this store once before when we were looking for a pellet stove but after being ignored by the staff we purchased elsewhere. This time around someone...