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  • Rating
  • About
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5.0
Encompass
M
Melonee W
Hartselle, AL
Posted on February 20th, 2024 03:24 PM
When we first reached out about a loan, he called, then he immediately text us. I was at work, so texting was the best option for me at the time. All the other loan places kept calling and calling. They never text. So it was an huge interruption...
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5.0
Encompass
W
Wesley E N
Bethlehem, GA
Posted on February 16th, 2024 11:50 AM
Eric’s communication was top notch and everything was explained in great detail. Also when we thought it would not happen, Eric made it happen!
5.0
Encompass
L
Leroy T
Gonzales, LA
Posted on February 10th, 2024 01:15 PM
Easy process
Reply from Eric Moss
February 20th, 2024 01:16 PM
I'm thrilled to hear that you found the process easy, Leroy. It was my pleasure to assist you and I'm glad that your experience with Mutual of Omaha Mortgage was a positive one. Thank you for the 5-star rating, it's greatly appreciated! Please...
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5.0
Encompass
T
Thomas W B
Chickamauga, GA
Posted on January 24th, 2024 12:52 AM
Very helpful and was always there to assist me when I needed
Reply from Eric Moss
February 3rd, 2024 12:59 AM
I'm truly grateful for the kind words and the five-star rating you've given, Thomas. It was my pleasure to assist you throughout the process. I strive to be there for my clients whenever they need me and I'm glad I could live up to your expectations....
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4.66
Encompass
M
Michelle M F
Portland, IN
Posted on January 11th, 2024 11:02 AM
Everone was nice and very helpful
Reply from Eric Moss
January 21st, 2024 11:04 AM
I'm really glad to hear you found our team to be nice and helpful, Michelle. Your feedback is greatly appreciated and it's great to know you had such a positive experience with Mutual of Omaha Mortgage. We strive to maintain the highest standards...
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4.83
Encompass
C
Curtis B
Sturgis, SD
Posted on December 31st, 2023 02:05 PM
Good communication during process.
Reply from Eric Moss
January 10th, 2024 02:09 PM
I'm glad to hear that you found our communication satisfactory, Curtis. Here at Mutual of Omaha Mortgage, we strive to keep our clients informed and involved throughout the mortgage process. Your positive feedback motivates us to continue improving...
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5.0
Encompass
D
Dominic J M
Bear, DE
Posted on November 30th, 2023 01:07 PM
Eric Moss! Very forthcoming with information. Thanks.
Reply from Eric Moss
December 10th, 2023 01:11 PM
I'm thrilled to know that you found our discussions informative, Dominic. My primary goal at Mutual of Omaha Mortgage is to ensure that my clients are well-informed throughout the process. Your 5-star rating is much appreciated. Please feel...
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5.0
Encompass
M
Michael P
RINGOES, NJ
Posted on November 20th, 2023 03:19 PM
Helpful and knowledgeable.
Reply from Eric Moss
November 30th, 2023 03:21 PM
I'm truly appreciative of your kind feedback, Michael. It's always a pleasure to share my knowledge and provide the best possible service to our valued clients like you. Your 5-star rating is a testament to the hard work the team at Mutual...
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5.0
Encompass
M
Michael S
Argyle, MN
Posted on November 18th, 2023 12:17 PM
Eric was very patient with all my questions. He has excellent communication skills. I did not have any anxiety due to his excellent communication and people skills.
Reply from Eric Moss
November 28th, 2023 12:18 PM
I deeply appreciate your kind words and the stellar rating, Michael. I'm glad to hear that I was able to put your worries at ease and communicate effectively throughout our process. Remember, your questions are always welcome - they help me...
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5.0
Encompass
G
Gail M T
Pascagoula, MS
Posted on November 17th, 2023 03:51 AM
Excellent communication and customer service!! Every question responded to and answered in a timely manner.
Reply from Eric Moss
November 27th, 2023 03:52 AM
I greatly appreciate your kind words and fantastic rating, Gail. Providing excellent communication and customer service is always my top priority, and I'm thrilled to hear that you experienced that first-hand. It was a pleasure answering your...
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