Elsa Vidales
Loan Officer
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
professional
Reply from Elsa Vidales
September 22nd, 2026 08:26 PM
Juan, thank you for recognizing my professionalism. I'm glad to be part of your experience with ALCOVA Mortgage.
Elsa was very good with making time for her clients needs. Always available, and very good with communication! Did a great job with our process!
Reply from Elsa Vidales
September 7th, 2026 07:35 PM
Josheline, I'm grateful for your kind words and pleased to hear that my communication and availability met your needs. Thank you for trusting me with your process!
Prinsipalmente el idioma y rapida en contestar cualquier pregunta
Reply from Elsa Vidales
September 7th, 2026 01:12 PM
Jose, gracias por destacar mi rapidez en responder y la importancia del idioma en nuestro proceso. Estoy aquí para ayudar en lo que necesites.
La mejor, hace su trabajo excelente, es una persona muy profesional, me encanta el entusiasmo que transmite y su profesionalismo en hacer todo el trabajo le doy un 1000% excelentisima
Reply from Elsa Vidales
July 1st, 2026 01:41 PM
Alfredo, agradezco mucho tus amables palabras y me alegra saber que mi entusiasmo y profesionalismo fueron notables para ti. Estoy aquí para ayudar en lo que necesites, y tu apoyo significa mucho para mí.
I hope you recognize and value Elsa. She is AWESOME. Very knowledgeable, helpful, profesional, after work hours and weekends she was available to answer questions, explained the process, and always made sure we were taking care of. Before I...
read more
Reply from Elsa Vidales
June 9th, 2026 05:52 PM
Wendy, I truly appreciate your kind words and am grateful for the opportunity to assist you and your husband. It's wonderful to hear that my efforts made a positive difference in your experience. Thank you for your recommendation and support;...
read more
1–5 of 5
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID#1308662
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance