

Elsa Vidales
Loan Officer

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Elsa was very good with making time for her clients needs. Always available, and very good with communication! Did a great job with our process!
Prinsipalmente el idioma y rapida en contestar cualquier pregunta
La mejor, hace su trabajo excelente, es una persona muy profesional, me encanta el entusiasmo que transmite y su profesionalismo en hacer todo el trabajo le doy un 1000% excelentisima
Reply from Elsa Vidales
July 1st, 2026 01:41 PM
Alfredo, agradezco mucho tus amables palabras y me alegra saber que mi entusiasmo y profesionalismo fueron notables para ti. Estoy aquí para ayudar en lo que necesites, y tu apoyo significa mucho para mí.
I hope you recognize and value Elsa. She is AWESOME. Very knowledgeable, helpful, profesional, after work hours and weekends she was available to answer questions, explained the process, and always made sure we were taking care of. Before I...
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Reply from Elsa Vidales
June 9th, 2026 05:52 PM
Wendy, I truly appreciate your kind words and am grateful for the opportunity to assist you and your husband. It's wonderful to hear that my efforts made a positive difference in your experience. Thank you for your recommendation and support;...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#1308662
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance