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5.0
Encompass
V
Viola Y
HENDERSON, NV
Posted on February 28th, 2024 08:38 PM
Fast and quick
Reply from Edward Buffum
February 28th, 2024 08:55 PM
I'm thrilled to hear about your positive experience, Viola. As a representative of Mutual of Omaha Mortgage, efficiency is certainly something that we prioritize. We understand how valuable time is in any situation, especially when dealing...
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5.0
Encompass
M
Mary M M
AUDUBON, NJ
Posted on February 22nd, 2024 10:17 PM
Thank you to you and your team for a job well done!! You answered my questions and were always available for me to ask more. The ease of completing the refi was amazing. and delivered on time! I was blessed!
Reply from Edward Buffum
February 22nd, 2024 10:28 PM
Thank you so much Mary for being a great borrower to work with. I will always be here for you if there is anything you need. Keep in touch and I will do the same.
4.66
Encompass
K
Kenneth R G
ROCKLAND, ME
Posted on February 19th, 2024 01:24 AM
Edward's team kept me updated on my loan, were very pleasant to work with...
Reply from Edward Buffum
February 22nd, 2024 10:32 PM
I'm sincerely grateful for your positive review, Kenneth. It was a pleasure working with you on your loan. My team and I at Mutual of Omaha Mortgage always prioritize keeping our clients updated and ensuring a pleasant experience. Your rating...
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5.0
Encompass
G
Glen W F
SUSSEX, NJ
Posted on February 17th, 2024 01:50 PM
Everyone was so helpful made this very easy and quick. ...
Reply from Edward Buffum
February 22nd, 2024 10:33 PM
I'm thrilled to hear about your positive experience, Glen! Here at Mutual of Omaha Mortgage, we always strive to provide efficient and hassle-free service to our clients. I'm glad I could assist in making the process easy and quick for you....
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4.5
Encompass
L
Lucia A L
CIMARRON, CO
Posted on January 26th, 2024 03:19 PM
Closed on time and the client was happy with your service. Could do a better job with your communication throughout the loan process with the buyers' Realtor.
Reply from Edward Buffum
February 22nd, 2024 10:36 PM
I appreciate your feedback, Lucia. It's great to hear that the Kobel's were pleased with the service and that we successfully closed on time. Communication is indeed an essential part of this process and there's room for improvement in updating...
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5.0
Encompass
J
Jason A
BEDFORD, IN
Posted on January 14th, 2024 02:55 PM
Ed’s team provided very fast and knowledge communications allowing us to close as quickly as possible.
Reply from Edward Buffum
January 24th, 2024 02:56 PM
I'm sincerely grateful for your kind review, Jason! The entire team here at Mutual of Omaha Mortgage is dedicated to providing quick and knowledgeable communication, so we're thrilled to learn that we could make your closing process as swift...
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5.0
Encompass
J
Jim S
BEDFORD, IN
Posted on January 12th, 2024 03:07 PM
From the first phone call to the final closing you all communicated well and took care of business! I have been in real estate for 33 years! Much appreciated! Jim
Reply from Edward Buffum
February 22nd, 2024 10:37 PM
I'm thrilled to hear of your satisfaction with our process, Jim. It's always our aim at Mutual of Omaha Mortgage to communicate effectively and handle matters promptly, making the process as smooth as possible. Your 33 years of real estate...
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5.0
Encompass
C
Charles A D
Milton, FL
Posted on December 31st, 2023 03:56 PM
Seems like Ed was ‘placed’ in our path to dig in deep and help us. He was there every step of the way. All our calls were returned very promptly and he just had that assurance in his voice that all would go well….and it surely did. Truthfully...
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Reply from Edward Buffum
January 10th, 2024 04:00 PM
I'm extremely grateful for your kind words, Charles. It was my pleasure to assist you every step of the way and I'm glad I could instill confidence in you again about Mutual of Omaha Mortgage. I'm always here to help navigate any hurdles that...
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5.0
Encompass
M
Matt D
Santa Fe, NM
Posted on December 31st, 2023 01:03 PM
Great!!!!!
Reply from Edward Buffum
February 22nd, 2024 10:37 PM
I'm truly delighted to hear that you had a great experience, Matt! It's always rewarding for me to assist my clients and make sure they are satisfied with our service at Mutual of Omaha Mortgage. Your positive feedback and 5-star rating mean...
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5.0
Encompass
O
Olivia H M
Santa Fe, NM
Posted on December 31st, 2023 12:50 AM
Ed was a pleasure to work with: professional, available, informative and on point. Processing of paperwork was seamless, and nearly effortless.
Reply from Edward Buffum
January 10th, 2024 12:53 AM
Thank you so much for your kind words, Olivia. I'm thrilled to hear that you had a positive experience with the paperwork processing and found our interactions enjoyable and beneficial. It's my goal to provide the highest level of service and...
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