Donna Pitrelli has been in the business of customer care for 26 years. She has been a successful Realtor since 2006. Prior to her real estate career she gained 18 yrs. of experience in customer care as Airline Supervisor. She prefers to distinguish customer care from customer service in that what she will provide is much more than just a service but incorporates the all-important human factor geared to each individual client and their families. Donna is a Licensed Real Estate Agent, with certifications in GRI (Graduate of RE Institute), SFR (Short Sale and Foreclosure Resource), SRES (Senior's RE Resource) and CBR (Certified Buyer Representative). She is a Member of WCR L.I. Chapter (National Women's Council of Realtors), was the VP of Membership in 2010, Secretary in 2011 and was awarded 'Member of the Year' that same year. She has trained with renowned real estate trainers, Steve Harney and Brian Buffini. Donna Pitrelli is highly qualified to guide you in buying or selling a home. As a Certified Buyer's Representative, she uses her skills in finance, contracts and negotiation to your best advantage. If you are considering buying a home, you will receive her complimentary 'Pre-Purchase Consultation" which includes: Familiarizing you with the paperwork you will be signing The timeline of the process Real estate closing costs Pre-pricing inspection checklist Comparative Market Analysis of homes If you are considering selling your home, you will see the competition before you even price your home and receive checklists of all the items you will need from start to finish including: Preparing and staging your home Getting ready for your open houses Documents needed to close Seller's cost sheet Buyer's feedback Moving checklist and more Buying or selling a home is one of the most important transactions in the lives of many people. For this reason, it is important you work with someone you trust and feel is a market expert with integrity. In Donna's words: "People trust me with their most valuable asset. It's a responsibility I take very seriously. I know that your success is my success. I offer local expertise in a home market tailored to meet your needs. It doesn't matter where you live. I will do the legwork and keep you up-to-date with new listings and conditions as they impact the market. I will make the process as pleasurable and stress-free an experience for you as I can. Let me guide you through the complexities of buying or selling your home, eliminating hassles and stress. My only goal is to help you reach yours.!"