Dee Waggoner, Ruoff Mortgage
Senior Loan Officer | NMLS# 127743 | Ruoff Mortgag...
Additional Licenses: NMLS# 127743.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Did a great job
Reply from Dee Waggoner
December 22nd, 2025 05:53 PM
I appreciate your feedback. It's gratifying to know that you're pleased with the job I did. If there's anything else I can assist you with in the future, please feel free to reach out.
At every turn as we moved through the loan process, I was constantly informed of every step that was completed and what the next step was with very knowledgable answers! Was a very smooth process! Thank you so much Dee!!!
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Reply from Dee Waggoner
December 19th, 2025 08:42 PM
It's wonderful to know that you felt informed and found the loan process smooth. Keeping you updated and providing knowledgeable support was important to me. Thank you for your kind words, Thomas. If there's anything else you need in the future,...
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Thank you Dee for all you did to get us to close on our house! We appreciate you so much! Even with my husband being well my husband lol! You handled him perfectly :) so just THANK YOU!
Reply from Dee Waggoner, Ruoff Mortgage
December 18th, 2025 06:39 PM
Melissa, it was truly rewarding to assist you through the process of closing on your home. I appreciate your kind words and I'm glad I could help manage everything smoothly, even with the occasional challenge. If you need further assistance...
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Dee helped us all the way through! She was excellent and always made sure to answer any and all questions we had! This was a long 10 month process due to several issues on our part we had to fix and she stayed patient and consistent all the...
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Reply from Dee Waggoner
December 17th, 2025 06:25 PM
Herbert, I'm genuinely pleased to hear how much you appreciated the support throughout your journey. It was important to me to help you navigate the process and address any questions along the way. Your kind words about my patience and consistency...
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Direct and clear communication...
Communication was great. Dee explained the different options and kept me up-to-date throughout the entire process.
Reply from Dee Waggoner
November 21st, 2025 05:47 PM
Salvatore, I appreciate your feedback on the communication throughout your process. It's essential to me that you felt informed every step of the way. If you ever have further questions or need assistance in the future, feel free to reach out....
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Dee Waggoner and Ruoff Mortgage has been there for me over 17 years and I HIGHLY Recommend them
communication was the most important experience for me thanks Dee for all that you do
Reply from Dee Waggoner
November 7th, 2025 04:08 PM
Vanessa, I'm glad that communication was such a valuable part of your experience. It's important to me to ensure that all your questions and concerns are addressed. Thank you for your kind words, and if there's anything else you need, don't...
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Great experience! Dee is a great!
Reply from Dee Waggoner
October 31st, 2025 03:11 PM
Your positive feedback means a lot to me, Todd. I'm glad to hear you had a great experience. If there's anything else you need or any questions you have, just let me know.
Knowledge!!
Reply from Dee Waggoner
October 16th, 2025 03:04 PM
Abigail, thank you for highlighting my expertise. It's gratifying to know that my knowledge made a positive impact on your experience. Should you have any questions or need further assistance in the future, I'm here to help.
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About
Additional Licenses: NMLS# 127743.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down Payment Assistance
Conventional Financing
USDA Loans
VA Loans
FHA Loans
Doctor Loans
Jumbo Loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerSep 14th, 2014 - Current
Memberships
- NMLS Member
- BNI Member
- Graduate Gemologist from the Gemological Institute of America since 1984
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 127743
Awards
Achievements
- Branch Originator of the Year 2024
- Branch Originator of the Year 2023
- Branch Originator of the Year 2022
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Hobbies
- Reading
- Knitting
- Jewelry Making
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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