

Dawn McCarty Hoppes
Branch Manager | NMLS# 82364 | Ruoff Mortgage NMLS...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
We bothered Dawn alot and really appreciate her taking the time to answer our questions.
Reply from Dawn Hoppes
July 9th, 2026 01:23 PM
Anne, I appreciate your kind words. I'm happy I could assist you with your questions and provide the support you needed. Thank you for taking the time to share your experience.
Communication was excellent
Reply from Dawn Hoppes
July 7th, 2026 05:23 PM
James, I appreciate your feedback on the communication. It's great to know that you found it excellent throughout your experience. Thank you for sharing your thoughts!
The address stated on the paperwork was at the office in Monro, so we went to the wrong location for the closing. A little frustrating but overall everything went smoothly
Dawn was simply the best. I kept changing my mind on amounts to do our loan for and she was nothing but patient with me. She walked me through every step of the process and always keep in contact with me. Definitely recommend Dawn and her team....
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Reply from Owner
June 22nd, 2026 07:00 PM
Thank you, Terra, for your kind words. I'm glad to hear that you felt supported and that my patience and communication made a positive impact on your experience. Your recommendation means a lot to me and my team.
Dawn was so amazing! I had so many questions and changed my mind on refinance amounts more than once and she never once got annoyed or frustrated with me. She was always professional and courteous.
Reply from Dawn Hoppes
June 16th, 2026 03:30 PM
Thank you, Terra, for sharing your experience. I'm happy to hear that you felt comfortable asking questions and making changes throughout the process. It's important to me to provide professional and courteous service at all times.
Dawn was amazing and kept us up to date and well informed every step of the process!
Reply from Dawn Hoppes
April 24th, 2026 03:06 PM
I'm pleased to hear that you felt well-informed and up to date throughout the process, Jennifer. It's important to me that you feel supported every step of the way. Thank you for your kind words!
Dawn McCarty Hoppes has received a review with 5 star rating from Cat F
Reply from Owner
April 13th, 2026 02:29 PM
Thank you, Cat, for the perfect rating! I'm pleased to know you had a positive experience with Ruoff Mortgage. If there's anything more I can do for you, just let me know.
Dawn is my go-to for all of mine & my client's mortgage needs!
Reply from Dawn Hoppes
April 13th, 2026 01:08 PM
I'm grateful to be your go-to for both your personal and your clients' mortgage needs, Catherine. It's appreciated to know that you trust me with such important decisions. If there's ever anything more I can do to assist, please don't hesitate...
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talk me kept me updated. She always made sure I understood exactly what was going on ye
Reply from Dawn Hoppes
April 3rd, 2026 03:09 PM
I'm pleased to hear you felt well-informed throughout the process, Tammy. Ensuring clarity and keeping you updated is always a priority for me. If there's anything else you need or any future questions arise, please feel free to reach out....
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Very helpful through the entire process this is my 4th mortgage using Dawn.
Reply from Owner
March 16th, 2026 08:57 PM
Your continued trust and support mean a lot to me, Kyle. Guiding you through your fourth mortgage is truly appreciated, and I'm pleased that you found the process helpful each time. If there's anything more you need or any questions arise in...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
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Positions
- Ruoff Mortgage - VP, Branch ManagerApr 1st, 2025 - Current
- Icon Mortgage - Loan OfficerJun 1st, 2015 - Apr 1st, 2025
Memberships
- Southern Wayne Chamber of Commerce
- DBA
- Flat Rocks Elks
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- MI NMLS: 82364
Awards
Ruoff Branch Origi...
Achievements
- Branch Originator of the Year
Hobbies
- Barrell racing
- Riding horses
- Giving riding lessons
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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