I have a wealth of business management, organizational enhancement and customer service experience that has allowed me to develop expertise in increasing operational efficiency. I am able to multi-task effectively while presenting new concepts/ideas and responding to individual client needs. In addition, I pride myself on my ability to serve as a clear, concise leader and motivator. Throughout my career, I have excelled at setting priorities and utilizing resources to accurately and efficiently ensure all operational procedures are completed with organization and strict attention to detail, while exceeding both corporate and client expectations.Being the youngest of nine with my twin brother, has taught me family values, determination, and perseverance. I graduated with a Bachelor's of Science in Marketing from Northeastern Illinois University and Masters of Business Administration, concentration in Human Resources from Keller Graduate School of Management.