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5.0
SFTP
J
John V
Posted on March 2nd, 2024 06:24 PM
Very friendly and helpful!
5.0
SFTP
R
Randy P
Posted on February 29th, 2024 05:23 PM
Dave Frey’s professsionalism and breadth of knowledge
Reply from Dave Frey
March 1st, 2024 04:24 PM
I'm thrilled to hear your feedback, Jan and Randy! It's always my goal to provide top-quality service, so I'm glad to know that I succeeded in your case. Your trust in Westerra Credit Union and me is greatly appreciated. Thank you for the 5-star...
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4.5
SFTP
J
Jerome B
Posted on February 12th, 2024 01:02 AM
Fast and efficient, communication was spot on and timely.
Reply from Dave Frey
February 12th, 2024 03:15 PM
I'm thrilled to hear that you found our process to be fast and efficient, Jerome. Your feedback about our communication is greatly appreciated as we strive to keep our clients well-informed throughout the entire process. Your satisfaction is...
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5.0
SFTP
K
Kathryn D
Posted on November 25th, 2023 08:53 PM
It took much longer than expected. It should have been simple and straightforward, however, the under writers kept requesting more and more information and once received they kept giving conflicting reasoning. They didn't seem to know what...
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Reply from Dave Frey
November 27th, 2023 03:38 PM
I really appreciate your honest feedback, Kathryn. I'm sorry to hear that the process was not as smooth and efficient as it should have been. At Westerra Credit Union, we are always working to improve our services and your feedback is invaluable....
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4.83
SFTP
J
Jeffrey M
Posted on November 6th, 2023 04:28 PM
Dave is very patient with all the little things that came up. I mean I have an Internet at home made it just as easy as it should’ve been.
Reply from Dave Frey
November 7th, 2023 03:35 PM
I appreciate your generous review, Jeff. It's my pleasure to assist with any hurdles that might come up, ensuring your experience with Westerra Credit Union is as convenient and smooth as possible. Your satisfaction is my top priority. Thank...
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4.83
SFTP
M
Meghan C
Posted on November 1st, 2023 03:22 PM
Dave helped with our questions and with expediting things along the way. He was wonderful to work with!
Reply from Dave Frey
November 1st, 2023 03:29 PM
I'm really glad to hear you had a positive experience, Meghan! Your satisfaction is a top priority for me and the entire Westerra Credit Union team. I'm pleased I could assist in answering your questions and speeding up the process for you....
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5.0
SFTP
P
Phillip Z
Posted on October 21st, 2023 03:08 PM
We're in the house
Reply from Dave Frey
October 21st, 2023 03:16 PM
I'm thrilled to know that you're happy with your experience at Westerra Credit Union, Phillip and Daniel! It's always our goal to provide top-notch service. A 5-star rating is the highest praise we can receive. If there are more ways in which...
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5.0
SFTP
Z
Zachary H
Posted on September 6th, 2023 06:31 PM
Dave was very helpful abd quick to respond to email questions.
Reply from Dave Frey
September 6th, 2023 06:37 PM
I'm thrilled to hear that you had a positive experience, Zach. Ensuring swift and helpful responses is a priority here at Westerra Credit Union. Thank you for taking the time to leave such a fantastic review and rating. I'm here if you need...
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5.0
SFTP
M
Maryann H
Posted on August 10th, 2023 04:36 PM
Dave always gave us the information that was needed to make the loan process easy. He really cares about the clients. Dave was always very polite. Thank you, Maryann & Tadd Hajek
Reply from Dave Frey
August 10th, 2023 04:52 PM
Thanks Maryann - you and Tadd were great to work with and very responsive throughout the whole process!!!
5.0
SFTP
K
Kyle F
Posted on May 11th, 2023 04:38 PM
Dave was informative and incredibly helpful throughout the entire mortgage process.
Reply from Dave Frey
September 27th, 2023 03:14 AM
Thanks Kyle - It was great working with you!

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