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Crossfield Heating & Air Conditioning in Webster, NY

Crossfield Heating & Air Conditioning

33 Years of Experience

4.88
(908)
Since 1993, the Crossfield Team has been committed to 100% customer satisfaction while providing and maintaining comfortable, energy-efficient home environments for our customers in Monroe, Wayne and Ontario Counties.To us, "100% Customer S...... Show More
Emergency Services Offered
Family Owned & Operated
Overall Ratings
4.88
(908)
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Reviews from Web
  • 5.0
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    Paula P
    Posted on September 17th, 2025 12:00 AM
    Eric and Matt showed up on time. Both were very friendly and respectful of my house. They cleaned up after themselves and we are very pleased with their service. They answered all my questions and explained all the do’s and don’ts of my new...
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  • 5.0
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    David B
    Posted on September 10th, 2025 12:00 AM
    Needed to replace 30+ central air; contacted Crossfield as they installed original equipment and continued to provide solid service throughout its lifespan. All aspects of the engagement (sales, scheduling, installation) were professional and...
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  • 5.0
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    Bassil B
    Posted on September 3rd, 2025 12:00 AM
    Mark came out in time and gave very specific recommendations for a new furnace with suggestions for performance and efficiency improvement. The quote was fair and included additional perks other companies didn’t offer. Brian and Rob did a fantastic...
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  • 5.0
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    CHARLES S
    Posted on September 3rd, 2025 12:00 AM
    I would like to thank the team of Rob L., Rob S. and Mike S for the installation of my new furnace/air conditioner unit on August 27. The team was very efficient and impressive to complete the job within 8 hours. Follow the completion of the...
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  • 1.0
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    Jennifer P
    Posted on August 27th, 2025 12:00 AM
    I made an appointment with Crossfield a week ago I explained I live in a condo and they needed a ladder to access the roof. I took of work and had to pick up extra shifts to do so. And they called me 15 minutes before they were to arrive and...
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  • 5.0
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    Wesley K
    Posted on August 27th, 2025 12:00 AM
    Crossfield installed a new HVAC system.
    They were on time, clean, very efficient.
    The installers , Brian L, Mike S, Eric H, and Rob L. communicated well and were a pleasure to have in my home
  • 1.0
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    Rachel C
    Posted on August 27th, 2025 12:00 AM
    I'm surprised at the reviews. I found crossfield to have extremely poor communication skills. They cost me a day off of work and never even attempted to work on my air conditioning unit. I wouldn't recommend.
  • 5.0
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    Lawrence D
    Posted on August 27th, 2025 12:00 AM
    Following a free energy audit done on our home, Crossfield prepared a detailed set of recommendations for "home energy improvements" for us to review. We approved three major upgrades including attic insulation replacement and upgrades, bathroom...
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  • 5.0
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    Jon L
    Posted on August 20th, 2025 12:00 AM
    Very pleased with our heat pump install and service. From the start, Jordan was extremely knowledgeable and attentive to our needs. Eric and Rob did a fantastic job with the install, explaining everything but also being extremely clean and...
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  • 2.0
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    Slash _
    Posted on August 17th, 2025 12:00 AM
    The idea that I had to unknowingly answer my phone to confirm a 9am appointment thirty minutes prior to his arrival is absurd. I took the day off expecting to meet at 9am! I have everything ready for that appointment! Joe calls leaving a voice...
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  • 10 of 967
    About
    Since 1993, the Crossfield Team has been committed to 100% customer satisfaction while providing and maintaining comfortable, energy-efficient home environments for our customers in Monroe, Wayne and Ontario Counties.To us, "100% Customer Satisfaction" aren't just words - it is the result of a customer-focused approach backed by honesty, integrity, attention-to-detail and team member training. It has led to our continuous growth, and allows Crossfield to provide a Lifetime Craftsmanship Warranty, Award winning, quality-driven and reliable products that are backed by 24-hour customer service every day of the year. Please see our Energy Auditing website for additional details: http://crossfieldhomeenergy.com/
    Specialities
    Heating and Air Conditioning
    Water Heaters
    Plumbing
    Energy Efficiency Auditing
    Insulation
    206
    /850
    Search Rank Score
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    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Amenities
    • Free Estimates
      Yes
    • Warranties
      Yes
    • Senior Discount
      5%

    Year Started

    1993
    FAQs
    Here are some Frequently Asked Questions about Crossfield Heating & Air Conditioning
    What services does Crossfield Heating & Air Conditioning provide?
    Crossfield Heating & Air Conditioning offers a range of home service solutions, including Repairs & Installations, tailored to meet your specific needs.
    Where does Crossfield Heating & Air Conditioning operate?
    Crossfield Heating & Air Conditioning serves clients in Webster, providing reliable and professional home services.
    Does Crossfield Heating & Air Conditioning have customer reviews or testimonials?
    Yes, you can view verified customer reviews and ratings on our profile to see feedback from clients who have used our services.
    How can I request a quote from Crossfield Heating & Air Conditioning?
    You can request a free quote by filling out the online form on the profile page or contacting the agency directly.
    Where is Crossfield Heating & Air Conditioning based out of?
    Crossfield Heating & Air Conditioning’s primary location is Webster, NY.