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The Apex Team is part of NEO Home Loans, powered by Luminate Home Loans, Inc. NMLS#150953. Corporate Headquarters 2523 Wayzata Blvd. S. Suite 200, Minneapolis, MN 55405. For licensing information, go to: www.nmlsconsumeraccess.org. This advertisement does not constitute a loan approval or loan commitment. Loan approval and/or loan commitment is subject to final underwriting review and approval. Other terms and conditions apply.
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5.0
Encompass
R
Ryan J M
CHARLOTTESVILLE, VA
Posted on February 20th, 2024 03:22 PM
Communication and Luminate portal were both fantastic. Very easy to navigate and understand timelines and what was required of me. Easy process and team was great.
Reply from Craig Strent
February 27th, 2024 05:52 PM
Thanks very much Ryan and congrats to you and Shannon on your amazing new home.
5.0
Encompass
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Chris B
Edgewater, MD
Posted on December 18th, 2023 02:30 PM
Craig and his whole team are incredible! They helped us navigate the housing landscape, gave amazing expertise and advice, and made the whole process a great experience. We will only ever use Craig and his team, and cannot recommend enough!
Reply from Craig Strent
December 18th, 2023 03:34 PM
Congrats to you and Heather on your new home and thank you for your wonderful feedback about your work with our team,
5.0
Encompass
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Chris B
Edgewater, MD
Posted on October 31st, 2023 02:20 PM
Apex, Craig, and his team are phenomenal. We trust them implicitly and are grateful to have them navigate these complicated matters with expertise and efficiency. We will never use another lender as long as Craig and Apex are available to us....
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Reply from Craig Strent
December 18th, 2023 03:32 PM
Thanks so much Chris. It's awlays a pleasure to work with you and we appreciate your repeat business.
5.0
Encompass
H
Heather E M
Edgewater, MD
Posted on October 31st, 2023 01:44 PM
Craig and his team are providing tailored solutions that are enabling us to be successful in a competitive market and will work for our circumstances. We genuinely feel they are considering our best interests.
Reply from Craig Strent
December 18th, 2023 03:31 PM
Thanks Heather! We have always beleived in being on the same side of the table as our customers and structuring financing that helps them be successful in constantly changing markets.
5.0
Encompass
C
Christopher W V
Alexandria, VA
Posted on October 24th, 2023 12:03 PM
This is my second loan with the Apex team, and they always make a very stressful process easy and streamlined. Their communication and care are wonderful, and I truly appreciate their efforts in helping me find my next home!
Reply from Craig Strent
October 27th, 2023 01:10 AM
Congrats on your new home Chris and thanks for your kind words. We take pride in making buying a new home fun!
5.0
Encompass
C
Courtney F
Bethesda, MD
Posted on September 26th, 2023 12:13 PM
Craig and his team have been wonderful. They understand how to translate the process, providing clarity and efficiency. Thank you.
5.0
Encompass
J
Jennifer A W
Indianapolis, IN
Posted on September 25th, 2023 03:16 PM
Amy & Gloria are great! They answer all my questions promptly and professionally.
Reply from Craig Strent
September 28th, 2023 02:50 AM
Jen - Thanks so much for calling out Amy & Gloria. They have been a critical part of the team for years and follow a dialed in Perfect Loan Process. Congrats on your new home and thanks for allowing our Apex Team to help with your financing...
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4.87
Encompass
L
Lenior J S
Springfield, VA
Posted on July 29th, 2023 05:34 PM
Very responsive and helpful. Gloria Benitez was especially helpful and promptly responded to all my questions. .
Reply from Craig Strent
September 28th, 2023 02:51 AM
Thanks so much for your great review. Gloria is indeed an incredibly valuable member of our team. We appreciate you choosing our Apex Team to handle your home financing.
5.0
Encompass
S
Steven K H
Swanton, MD
Posted on July 21st, 2023 01:08 PM
No surprises which always seemed to happen before using Apex
Reply from Craig Strent
September 28th, 2023 02:52 AM
Thank you for sharing your positive experience, Steven. Financing your home should be easy and should not contain surprises. We work hard to proactively anticipate all obstacles in the loan process, remove them, and deliver a great experience...
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5.0
Encompass
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Caroline A C
Gaithersburg, MD
Posted on July 17th, 2023 01:33 PM
It was a quick and painless experience. We felt that APEX had our best interest in mind throughout the entire process. We never had to follow up on our emails as the team was very responsive and never made us wait on anything. When we had questions...
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Reply from Craig Strent
September 28th, 2023 02:54 AM
Thank you, Caroline, for your kind words. It's important to us to ensure our clients are informed and comfortable throughout the entire home buying process, especially first-time buyers. We are thrilled that our team was able to assist you...
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