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5.0
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AMBER D
Fredericksburg, VA
Posted on February 22nd, 2024 03:47 PM
Jay and Bridgette were amazing to work with! They answered my many questions promptly and kept me abreast of the next steps! The Mr Cooper website also was very good at keeping me informed! Thank you for your services!
K
Keith M
Las Vegas, NV
Posted on February 22nd, 2024 03:02 PM
very simple process
R
ROBERTO M
NEWPORT NEWS, VA
Posted on February 22nd, 2024 01:31 PM
The overall process was smooth. The only thing I would ask is that when you schedule a closing date, that you do not shift it the day before for internal Mr. Cooper issues or mistakes. The customer should not have to deal with that potentially...
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BENJAMIN H
PLAINFIELD, IL
Posted on February 22nd, 2024 01:19 PM
The home loan process was very yesious amd difficult. I own two retal properties and 1 personal with no debts outside my mortgages. I found it very annoying the amount of paperwork and failure of underwriting to do thirr job in a expedited...
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SUSAN H
ALBANY, OR
Posted on February 22nd, 2024 01:18 PM
Mr Cooper people were great but my future choice would always have to take into consideration comparitive costs among various lending instituions.
R
RODNEY S
GREECE, NY
Posted on February 22nd, 2024 11:00 AM
Overall the experience was fine. However, shortly after I applied for the loan of 1% for the 1st year deal popped up. When I asked could I be a part of that I was told no I would have to reapply. This was discouraging as it would have only...
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J
JONATHAN J
NEW CARLISLE, OH
Posted on February 22nd, 2024 08:13 AM
This process took a little longer than we were hoping, but we were ok in the end
F
FELIX M
Worcester, MA
Posted on February 22nd, 2024 07:29 AM
Great customer service.
G
GLENN P
LEHI, UT
Posted on February 22nd, 2024 03:47 AM
Tyler and mark was great to work with. Everything went very smooth. Thank you
J
JASON P
Fort Mill, SC
Posted on February 22nd, 2024 03:42 AM
Dawson was great, hands down. Worked to get us the best possible rate and educated us on the process and kept us in the loop at all times. For us living on the East Coast and Dawson/Bruce on the Weat Coast, I never felt removed from them as...
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