Luminate Bank - Minneapolis, MN, Minneapolis, MN
Minneapolis, MN
More than just your average bank.
At Luminate Bank, we offer personalized, one-on-one services for every customer, ensuring your banking experience is not just brighter but truly radiant. We'll handle all the confusing stuff so you can focu... Show More
Location & Business Hours
Business Hours
Mon
closed
Tues
closed
Wed
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Customer Experience Main Branch
Matt's communication and willingness to support was second to none! Thank you Matt!
Reply from Gretchen Holmgren
June 14th, 2026 07:23 PM
I'm happy to hear about your positive experience with Matt's communication and support, Blake. I'll be sure to pass along your kind words to him. If there's anything else I can assist you with, please feel free to reach out.
for
Customer Experience Main Branch
Easy to follow online process, friendly, helpul staff, intuitive app that the new accounts showed up in within minutes, and the winning under-promise (you'll hear back from us within 2 - 3 business days) and over-deliver (accounts were open...
read more
Reply from Gretchen Holmgren
June 14th, 2026 06:59 PM
Thank you, Daniel, for sharing your positive experience with our online process and staff. I'm pleased to hear that you found the app intuitive and appreciated our quick account setup. Your kind words about our service philosophy mean a lot...
read more
for
Customer Experience Main Branch
Customer Experience Main Branch has received a review with 5 star rating from LORRAINE S
Reply from Gretchen Holmgren
June 14th, 2026 06:53 PM
Thank you, Lorraine, for the great rating! I appreciate your support and look forward to continuing to serve you at Luminate Bank.
for
Customer Experience Main Branch
Very easy to move around and get what I needed
Reply from Gretchen Holmgren
June 14th, 2026 06:52 PM
I'm glad to hear that you found it easy to navigate and get what you needed, John. Your feedback is valued, and if there's anything else I can assist you with, please let me know.
for
Customer Experience Main Branch
Customer Experience Main Branch has received a review with 5 star rating from ANDREW F
Reply from Gretchen Holmgren
May 4th, 2026 06:47 PM
Thank you for the perfect rating, Andrew. I'm glad you had a positive experience with Luminate Bank - Retail. If there's anything more I can do for you, please let me know.
for
Customer Experience Main Branch
Brian was very helpful when i made a mistake and corrected it immediately.
Reply from Gretchen Holmgren
May 4th, 2026 04:08 PM
DENNIS, I'm happy to hear that Brian was able to assist you promptly and help correct the mistake. Your feedback is appreciated, and if you have any more questions or need further assistance, please feel free to reach out to me.
for
Customer Experience Main Branch
Grace Lawrence is the reason why. She is truly outstanding.
Reply from Gretchen Holmgren
May 3rd, 2026 05:41 PM
I'm pleased to hear that Grace Lawrence made such a positive impact on your experience, Kenneth. Your kind words mean a lot, and I'll be sure to pass them along to her. If there's anything else I can assist you with, please feel free to reach...
read more
for
Customer Experience Main Branch
Quick and easy, Brian was very knowledgeable and helpful
Reply from Gretchen Holmgren
March 25th, 2026 08:03 PM
It's great to know that Brian made your experience quick and straightforward with his knowledge and assistance, Margo. I appreciate you taking the time to share your positive experience. If you need any more help or have further questions,...
read more
for
Customer Experience Main Branch
The agent was very polite and patience with setting up a new checking account for my morgage loan
Reply from Gretchen Holmgren
March 20th, 2026 07:50 PM
Brian, I'm glad to hear that the agent was able to assist you with setting up your new checking account in such a polite and patient manner. It's important to me that you have a smooth experience at Luminate Bank - Retail. If there's anything...
read more
for
Customer Experience Main Branch
Customer Experience Main Branch has received a review with 5 star rating from JAMI D
Reply from Gretchen Holmgren
March 19th, 2026 08:50 PM
I appreciate your positive rating, Jami. Thank you for choosing Luminate Bank - Retail.
10 of 61
About
More than just your average bank.
At Luminate Bank, we offer personalized, one-on-one services for every customer, ensuring your banking experience is not just brighter but truly radiant. We'll handle all the confusing stuff so you can focus on what truly matters—like your financial future.
Products & Services
Financial Advisor
Banker
Our Region
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC 2024 Luminate Bank. All Rights Reserved Equal Housing Lender NMLS 1281698