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We take our clients’ financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law.
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5.0
Encompass
J
Joseph H D
Marion, IL
Posted on February 20th, 2024 02:33 PM
Very professional and very knowledgeable. Everything done in very timely manner and any problems that popped up were handled accordingly and always explained thoroughly to me.
5.0
Encompass
A
Alfonso K
Carbondale, IL
Posted on February 19th, 2024 03:17 PM
Communication
5.0
Encompass
F
Felicia J M
Marion, IL
Posted on February 5th, 2024 04:17 PM
It was stress and worry free.
5.0
Encompass
S
Shellby L B
Murphysboro, IL
Posted on February 2nd, 2024 04:05 PM
Everything went very smoothly throughout the whole process!
4.83
Encompass
N
Nicholas B K
Murphysboro, IL
Posted on January 20th, 2024 04:53 PM
Very helpful and communicative
2.83
Encompass
J
John C N
West Frankfort, IL
Posted on December 25th, 2023 02:41 PM
I have a harder time remembering things over the phone alone. A follow-up text or email on pertinent info might alleviate some of those memory woes.
5.0
Encompass
D
Douglas E B
Marion, IL
Posted on December 7th, 2023 01:44 PM
Friendly,helpful and quick.
5.0
Encompass
T
Thomas D D
Marion, IL
Posted on December 6th, 2023 01:12 AM
CHRIS -- made it GREAT -- professional, KNOWLEDGABLE to all my questions and always available for me!
4.16
Encompass
K
Kaitlyn M H
Carterville, IL
Posted on November 27th, 2023 04:14 PM
Very open and honest conversation with Chris, about the entire loan process. We felt we could trust him to get us the best rate and walk us through the entire process without leading us astray.
5.0
Encompass
K
Karlie A K
Murphysboro, IL
Posted on November 22nd, 2023 01:27 PM
Great communication and explained every step really well

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