With a background in social work and customer service, combined with 20 years of experience helping people find and sell homes, I'm uniquely prepared to be your ally and advocate. Your satisfaction is what's most important to me and to Redfin, and I'm committed to earning and keeping your trust. I can be a tenacious negotiator and creative strategist, as well as adaptable, responding calmly and intelligently to whatever may come our way. Redfin is redefining real estate in the customer's favor with the best technology, streamlined processes, and a team approach, which means we can serve you better. Let me and my team surprise you with how enjoyable the home-buying or selling process can be!