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  • NMLS# 411735
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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

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Equal Housing Opportunity


DAS Acquisition Company, LLC dba USA Mortgage NMLS #227262. Not a commitment to lend. Additional terms and conditions apply. Licensed Lending Area: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, WV, WI and WY. AZ License Number: 942577. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, Regulated by the CO Division of Real Estate, Georgia Residential Mortgage Licensee #33479, MA Mortgage Lender License #ML227262, Licensed by the N.J. Department of Banking and Insurance, OH #RM.850291.000, Licensed under the Oregon Consumer Finance Act, OR License #ML-5723, Rhode Island Licensed Lender. TX: 2150 S. Central Expressway, Suite 310, McKinney, TX 75070, WA #CL-227262. Headquarters: 12140 Woodcrest Executive Drive, Suite 150, St. Louis, Missouri 63141, Toll Free: (888) 250-6522. For licensing information, go to: www.nmlsconsumeraccess.org.
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5.0
Encompass
N
Nancy A H
CROSSVILLE, TN
Posted on February 28th, 2024 01:35 PM
Charlotte is a kind & wonderful person, very easy to work with & we felt like she had our back throughout the whole process.
Reply from Charlotte Goodwin - USA Mortgage
February 28th, 2024 03:49 PM
Nancy, I'm truly touched by your kind words. It was a pleasure to guide you through the process and ensure you felt supported at every step. Your satisfaction is my top priority in my role at DAS Acquisition Company, LLC. I'm always here if...
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5.0
Encompass
M
Macy S
Crossville, TN
Posted on February 24th, 2024 02:06 PM
The communication was so great and always on my schedule, which I really appreciate because I work crazy hours out of town. I was also pleasantly surprised at how easy the process was. As a first time homebuyer, I was worried this would be...
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Reply from Charlotte Goodwin - USA Mortgage
February 25th, 2024 07:57 PM
I'm thrilled to hear that you found the process easy and accommodating to your schedule, Macy. Your kind words and 5-star review truly mean the world to me. I understand that buying a home for the first time can feel overwhelming, which is...
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5.0
Encompass
C
Cheryl L D
Crossville, TN
Posted on February 12th, 2024 03:44 PM
No issues at all
Reply from Charlotte Goodwin - USA Mortgage
February 13th, 2024 05:11 PM
Cheryl Thank you for the 5-star review. I love to hear my customers state closing was an easy process. Remember, I am just a phone call away if I can ever be of assistance. Welcome to Tennessee! Charlotte
5.0
Encompass
W
Wendy L C
Crossville, TN
Posted on January 27th, 2024 02:45 AM
Charlotte was an absolute star! She was always available to answer any questions, provided information on loan options quickly and guided us through the loan process in a timely fashion. We were so happy to be able to work with someone as exceptional...
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Reply from Charlotte Goodwin - USA Mortgage
January 29th, 2024 03:30 PM
I'm absolutely thrilled to hear that you had such a positive experience, Wendy! Providing clear, timely information and being readily available for any queries are two commitments I put at the forefront of my work. It was great working with...
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5.0
Encompass
B
Brendan P C
Crossville, TN
Posted on January 23rd, 2024 06:22 PM
Charlotte made everything painless and easy. Would go to her again,
Reply from Charlotte Goodwin - USA Mortgage
January 23rd, 2024 06:26 PM
I'm delighted to hear that you found the process painless and easy, Brendan. Your feedback means a lot to me and to DAS Acquisition Company, LLC. It was a pleasure working with you and I look forward to future opportunities. Thank you for the...
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5.0
Encompass
M
Mark C M
Crossville, TN
Posted on January 5th, 2024 02:44 PM
The entire process from beginning to end was as easy as a remote buying experience could be. Communication was great, e-signing was easy. There is absolutely no reason for anyone to be apprehensive about working with Charlotte as we did from...
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Reply from Charlotte Goodwin - USA Mortgage
January 5th, 2024 02:55 PM
I'm truly overjoyed to read your feedback, Mark! It's always my aim to make the entire process as smooth as possible, even in a remote setting. Your comfort and understanding were my top priorities. I'm excited to meet you when you come to...
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5.0
Encompass
M
Melody S
Crossville, TN
Posted on December 22nd, 2023 01:18 AM
Charlotte was very patient and explained each part of the process so well. She demonstrated excellent knowledge and always had answers and options for us. Charlotte made our home buying experience a breeze!
Reply from Charlotte Goodwin - USA Mortgage
December 22nd, 2023 06:50 PM
I'm genuinely thrilled to hear such positive feedback, Melody! It was a pleasure assisting you in your home buying process. Your kind words truly motivate me to continue providing excellent service. I'm glad that my knowledge and guidance were...
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5.0
Encompass
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Deborah L
Crossville, TN
Posted on December 16th, 2023 06:03 PM
Very quick response to all questions. Great communication.
Reply from Charlotte Goodwin - USA Mortgage
December 18th, 2023 04:50 PM
Debbie,Thank you for the 5- star rating, you and Greg were wonderful clients to work with. May you be blessed with many years of wonderful memories in your new home, enjoying children and grandchildren. Please know if I can ever be of assistance,...
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5.0
Encompass
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Melissa B
Crossville, TN
Posted on December 15th, 2023 01:41 PM
Communication was outstanding.
Reply from Charlotte Goodwin - USA Mortgage
December 15th, 2023 03:22 PM
Thank you Melissa. Please know I am just a phone call away if you need my help in the future. Have a wonderful holiday! Your trust and your business are greatly appreciated. Charlotte
4.83
Encompass
B
Buist R
Crossville, TN
Posted on November 19th, 2023 07:44 PM
Charlotte made the experience great!
Reply from Charlotte Goodwin - USA Mortgage
November 20th, 2023 03:22 PM
Buist, Thank you for those kind words. I hope you and family have many years of wonderful memories in your beautiful golf course and mountain view home! Please know I am here if I can help you in any way.

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