

Charlene Rivera at CrossCountry Mortgage
Loan Officer | NMLS #22148

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
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Charlene was great, communicated well and got everything done quickly!
Reply from Charlene Rivera at CrossCountry Mor...
May 20th, 2026 07:40 PM
Candace, I appreciate your kind words. I'm glad to hear that you felt the communication was effective and that everything was completed swiftly. If you have any more questions or need further assistance, feel free to reach out.
She made the process easier being my first home she was attentive to my needs in obtaining the best outcome for my family.
Reply from Charlene Rivera
March 6th, 2026 04:14 PM
I'm happy to have been able to support you, Jarilis, with your first home purchase. It's important to me that the process feels manageable and tailored to your family's needs. Should you have any further questions or need assistance down the...
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I will forever be greatful. Charlene made my first time home buyer experience go smooth she was always willing to answer any and all my questions. The best of the best.
Reply from Charlene Rivera
November 18th, 2025 02:19 PM
I'm so pleased to hear about your positive experience, Yesenia. Assisting you through every step of your first-time home buying journey was my pleasure. I'm grateful for your kind words and trust in me during this process. If you ever have...
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. is very professional, knowledgeable and pleasure to work with.
Reply from Charlene Rivera
November 13th, 2025 08:22 PM
I enjoyed working with you. Thanks for the great feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #22148 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
USDA Loans
Non-QM
Reverse Mortgage
DSCR Loans
Home Equity Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 22148
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095