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Chad Okumura - USA Mortgage - Senior Mortgage Loan Originator in Honolulu, HI

Chad Okumura - USA Mortgage

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Senior Mortgage Loan Originator

4.94
(16)
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Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish...... Show More
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Overall Ratings
4.94
(16)
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Reviews from Web
  • 5.0
    Encompass
    J
    Jerry S N
    Honokaa, HI
    Posted on August 13th, 2025 09:48 PM
    We're happy with the result and sevice. It just took so long. 7 mos from start. Chad was great
    Reply from Chad Okumura
    November 6th, 2025 12:40 PM
    I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social...
    read more
  • 5.0
    Encompass
    B
    Benjamin B
    WAIANAE, HI
    Posted on August 11th, 2025 01:36 PM
    Chad was very helpful and able to meet me where I was at and explain the finer nuances I couldn't understand.
    Reply from Chad Okumura
    November 6th, 2025 12:40 PM
    Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many...
    read more
  • 5.0
    Encompass
    F
    Florence Y W F
    AIEA, HI
    Posted on April 11th, 2025 10:41 PM
    my work schedule has rotating shift hours and a no cell phone policy so it is not easy to get things done but somehow Chad was able to work with me during the limited hours i had each day to get things accomplished.
    Reply from Chad Okumura
    November 6th, 2025 12:40 PM
    I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social...
    read more
  • 5.0
    Encompass
    D
    Deborah L B
    MILILANI, HI
    Posted on August 7th, 2024 08:59 PM
    Chad was very accessible to answering my questions. Also, I liked his videos that came at different stages of the process.
    Reply from Chad Okumura
    November 6th, 2025 12:40 PM
    Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.
  • 5.0
    Encompass
    S
    Sharon L A
    Waianae, HI
    Posted on June 28th, 2023 10:35 PM
    We had many speed bumps along the way and Chad and his team didn’t make us worry that we would close on time!! Thank you for making our dreams come true!!
  • 4.66
    Encompass
    G
    Gerrit P N
    Honolulu, HI
    Posted on May 11th, 2023 03:18 PM
    Chad answered all of my questions and responded right away. He was always very friendly and courteous.
  • 5.0
    Encompass
    J
    Janice Y N
    Honolulu, HI
    Posted on May 8th, 2023 06:42 PM
    Chad was professional, knowledgeable, and most of all patient, caring and supportive of all questions and concerns we had in understanding the requirements for this type of mortgage. I would highly recommend him if an opportunity arises for...
    read more
  • 5.0
    Encompass
    R
    Ralph K S
    Aiea, HI
    Posted on May 7th, 2023 12:19 AM
    Always responsive to our questions.
  • 5.0
    Encompass
    M
    Melody J S
    Aiea, HI
    Posted on April 30th, 2023 06:35 PM
    Chad made the process easy, he was a great help!
    Reply from Chad Okumura
    November 6th, 2025 12:40 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • 5.0
    Encompass
    R
    Ralph K S
    Aiea, HI
    Posted on March 17th, 2023 05:13 PM
    The personal contact with Chad.
  • 10 of 16
    About
    Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    FHA Loans
    NoDown
    LowDown
    $5,000 Guarantee
    USAdvantage
    Possibility Protection
    Conventional Loans
    USDA Home Loans
    View All
    95
    /850
    Search Rank Score
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    Year Started

    2014

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 316265
    Disclaimer

    Equal Housing Opportunity

    Not an offer to lend. Subject to credit approval and additional terms apply. DAS Acquisition Company, LLC dba USA Mortgage NMLS #227262. Licensed Lending Area: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI and WY. AZ License Number: 0942576. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, Regulated by the CO Division of Real Estate, MA Mortgage Broker & Mortgage Lender MC227262, Licensed by the N.J. Department of Banking and Insurance, OH #RM.850291.000, Licensed under the Oregon Consumer Finance Act, OR License #ML-5723, Rhode Island Licensed Lender, WA #CL-227262. Headquarters: 12140 Woodcrest Executive Drive, Suite 150, St. Louis, Missouri 63141, Toll Free: (888) 250-6522. For licensing information, go to: www.nmlsconsumeraccess.org.