Chad Groce
Senior Mortgage Loan Originator
Mutual of Omaha Mortgage - Nebraska, NE
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort...... Show More
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Business Hours
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8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
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Reviews from Web
Chad responded quickly to all our questions and concerns
Everything was exactly as communicated.
Reply from Chad Groce
October 8th, 2025 12:11 PM
I'm pleased to hear that everything went as communicated, Jerome. Delivering a straightforward process is always my aim. If there's more I can do for you in the future, just let me know.
The loan was not ready in time for the closing date despite knowing the date well in advance
Reply from Bill Sullivan
October 8th, 2025 12:11 PM
It's concerning to hear about the delay with your loan preparation, Thomas. We recognize how important timely processing is, especially around a closing date for a VA Condominium purchase. We will review what happened in this situation to prevent...
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He was easy to work with, was quick with his responses and communication. Helped close on our house within the timeframe given.
Reply from Chad Groce
October 8th, 2025 12:11 PM
I appreciate your kind words, Amanda. It's great to know that my communication and responsiveness met your expectations, and that we closed on your house within the timeframe. If there's anything else you need, please don't hesitate to get...
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Chad was very knowledgeable and helped me through the mortgage process. Super nice guy would definitely work with him again.
Reply from Chad Groce
October 8th, 2025 12:11 PM
I'm grateful for your feedback, Kevin. It was my pleasure to guide you through the mortgage process. If there's anything more you need in the future or any questions come up, feel free to reach out.
Chad was available to address any of our concern. His communication was very prompt.
They were able to get all the work completed on a short time line.
Reply from Chad Groce
October 8th, 2025 12:11 PM
Thank you for sharing your experience. I'm glad I could assist you promptly and meet the short timeline. If you have any further questions or need assistance in the future, please feel free to reach out.
Just not use to doing things online
Reply from Chad Groce
October 8th, 2025 12:11 PM
I understand that transitioning to online processes can be challenging if you're not used to it. If there's anything specific I can do to make the experience more comfortable for you in the future, please let me know. Your feedback is valuable,...
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Chad was responsive, but the rest of the team where horrible. I have bought several homes and this by far was the worst experience of all. The rest of the team came across as ncompetent bureaucrats. I had to point out the information requested...
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Reply from Bill Sullivan
October 8th, 2025 12:11 PM
Dear Frederik, Thank you for taking the time to write us about your experience. Your new homeowners association was slow to provide the required Condominium documents due to their files being administered by a third party company. Additionally,...
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Chad was the best!
Reply from Chad Groce
October 8th, 2025 12:11 PM
I'm thrilled to hear that you had a great experience, Matt. It was a pleasure working with you, and I appreciate your kind words.
Too many communications and documents were wrong or confusing. Not having the final CD until the hour we closed was very anxiety producing. Every time a change needed to be made, it went back to the underwriters and additional information was...
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Reply from Chad Groce
October 8th, 2025 12:11 PM
I'm sorry to hear about the challenges you faced during your mortgage process. I understand how frustrating it can be when communications and documentation are confusing. The timing of the final CD and the repeated reviews by underwriters can...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS#175196
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org