Carolina Polanco
Sr. Loan Officer
We are committed to offering qualified borrowers the lowest mortgage rate and the best, most reliable customer service. Our mission is to serve our customers with honesty, integrity, and competence while providing them with home mortgage lo... Show More
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24 hours
Sat
24 hours
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24 hours
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Reviews from Web
If it was not for Ms. Palanco we would not have brought this house. With delays, she helps us navigate the process and gave us room to breathe, to think , and to process. I'm fond of this way of doing business because we were able to make an...
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Reply from Carolina Polanco
August 24th, 2026 11:24 PM
Jennifer, I'm so pleased to hear that I could assist you in navigating the process and provide the support you needed. Your thoughtful words mean a lot, and I'm grateful for your recommendation. It's wonderful to know that you felt prioritized...
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Carolina always was clea, honest about everythin, she never breaking up Thank you so much Carolina for been on my side all this time
Reply from Carolina Polanco
August 24th, 2026 11:30 PM
Ismairim, I'm grateful for your kind words. It was my pleasure to be by your side and provide clear and honest support throughout the process. Thank you for placing your trust in me at United Direct Lending.
Carolina nos acompaño en todo el proceso explicandonos y con disposicion siempre que teniamos dudas, diligente y pudo resolver inconvenientes que se presentaron en el camino y eso es muy importante.
Reply from Carolina Polanco
August 24th, 2026 11:32 PM
Carlos, agradezco mucho tus amables palabras. Me alegra saber que pude acompañarte y resolver cualquier inconveniente durante el proceso. Estoy aquí para ayudar con cualquier otra pregunta que puedas tener en el futuro.
Working with Carolina has been an outstanding experience. As a real estate agent, I know how important it is to have a lender who is knowledgeable, responsive, and committed to getting transactions to the closing table. My clients always feel...
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Reply from Carolina Polanco
July 7th, 2026 08:33 PM
Thank you, Mariel, for your kind words. I'm grateful for the opportunity to work with you and your clients, and I'm pleased to hear that our collaboration has been positive. I look forward to continuing our partnership and supporting you in...
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Working with Carolina as my lender was a great experience. She was knowledgeable, responsive, and guided me through every step of the process with patience and professionalism. She made what could have been a stressful experience feel much...
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Reply from Carolina Polanco
August 24th, 2026 11:33 PM
Lavonda, I'm so glad to hear that you had a great experience working with me at United Direct Lending. Your kind words about my guidance and dedication mean a lot. Thank you for your recommendation, and I’m pleased I could help make the process...
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Carol goes above and beyond to provide excellent service and close the deal for her clients! Super appreciative of all her hard work, expertise, and efforts to get to the finish line with one of the most challenging transactions I have ever...
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Reply from Carolina Polanco
June 8th, 2026 09:03 PM
Keren, I appreciate your kind words and I'm glad to hear that my efforts made a positive impact on your transaction. It was wonderful working with you, and I'm thankful for the opportunity to assist you in such a challenging situation. Con...
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Carolina is very proactive. She goes the extra mile for her clients and keeps her Realtors in the loop.
Reply from Carolina Polanco
May 27th, 2026 03:56 PM
Thank you for the kind words, Tami. I truly value our partnership and always enjoy working together. Thank you for sharing your experience! #TeamCashi :)
Carolina always goes and beyond for her clients. Always available to speak to me to answer my questions or concerns. Carolina has helped in the past and I appreacite everything she has done for us and her exellent customer service!
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Reply from Carolina Polanco
May 27th, 2026 03:58 PM
Hi Lucia, thank you so much for the wonderful 5-star review! It is always an absolute pleasure working with you. Providing excellent customer service and being there to answer your questions is always my top priority. I truly appreciate your...
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About
We are committed to offering qualified borrowers the lowest mortgage rate and the best, most reliable customer service. Our mission is to serve our customers with honesty, integrity, and competence while providing them with home mortgage loans with the lowest interest rates and closing costs possible.
Company NMLS: 1749719
State Licensing: FL, TX, CA, NJ, VA
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS#: 1426216
Disclaimer
Company NMLS: 1749719
State Licensing: FL, TX, CA, NJ, VA
United Direct Lending NMLS ID # 1749719