

Carolina Alvarado at CrossCountry Mortgage
Loan Officer | NMLS #2572695

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Working with our Carol was one of the best parts of our home-buying experience. She was incredibly knowledgeable, responsive and genuinely cared about helping us. She guided us through every step of the loan process, made sure we understood...
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Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
Jarrod, I'm grateful for your kind words and pleased to know that I could be a supportive part of your home-buying journey. It's wonderful to hear that my guidance and communication helped you feel confident and motivated throughout the process....
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Carolina handled most of our communication back and forth and she was excellent. She was available, handled our dumb questions, and played a giant role in getting our family to Texas! Carolina, we are grateful to you, and your teammates behind...
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Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
I'm glad to hear that I could play a significant role in your move to Texas, Anthony. Your appreciation for my communication and support is truly valued, and I am grateful to have been part of this journey with you and your family. Thank you...
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Very professional and communicative . I felt very supported throughout the entire process . We felt cared for not only as customers but as real people. The team made the journey as enjoyable as buying a home can be.
Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
I'm truly pleased to hear about your positive experience, Olivia. It's important to me that you feel supported and valued not just as a customer, but as an individual throughout the homebuying process. Your words about feeling cared for mean...
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Carolina is an exceptional loan consultant and a true professional. Her communication throughout the entire home-buying process was outstanding and made everything feel seamless. She treated me like family, and I always felt she had my best...
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Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
Thank you so much for this beautiful review! It was truly an honor to be part of your home-buying journey. I’m grateful for the trust you placed in me and I’m so glad you felt supported every step of the way. I look forward to hearing of all...
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I highly recommend Carolina Alvarado at New American Funding! She made my purchase experience incredibly smooth. Carolina was very responsive, knowledgeable, and professional. She always took the time to explain complex documents, and answer...
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Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
I am so grateful for your kind words. It was truly a pleasure helping you through your unique homebuying journey. Thank you for your trust and I am thrilled you’re settling into your forever home. If you ever need anything in the future, I’m...
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Two words= Carolina Alvarado
Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
Two words- that made me smile! Thank you so much for the shout-out and for trusting me with your home loan journey. It was truly a pleasure helping you reach this milestone, Tony. Truly.
Working with Carol was one of the best parts of my home-buying journey. She took the time to explain everything clearly, answered all my questions with patience, and made the process feel much less overwhelming. I always felt supported and...
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Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
Wow, thank you so much for this amazing review! I can’t tell you how much it means to hear that you felt supported and confident throughout the process. Buying a home can feel overwhelming at times, so I’m glad I could help break things down...
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Carol provided great customer service and always did her best to make sure my questions were answered. Carol responded to my questions in a timely manner and was overall very easy to work with!
Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
Thank you so much for your kind words! I truly enjoyed working with you and I’m so glad I could make the process smooth and easy.
easy information floow anytime i needed it
Reply from Carolina Alvarado at CrossCountry M...
July 20th, 2026 01:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2572695 | Branch NMLS #2806340
Products & Services
Mortgage Loan Officer
Mortgage Refinance
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Time Zone
Pacific Standard Time (PST)
Licenses
- 2572695
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095