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DAS Acquisition Company, LLC dba USA Mortgage NMLS #227262. Not a commitment to lend. Additional terms and conditions apply. Licensed Lending Area: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, WV, WI and WY. AZ License Number: 942577. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, Regulated by the CO Division of Real Estate, Georgia Residential Mortgage Licensee #33479, MA Mortgage Lender License #ML227262, Licensed by the N.J. Department of Banking and Insurance, OH #RM.850291.000, Licensed under the Oregon Consumer Finance Act, OR License #ML-5723, Rhode Island Licensed Lender. TX: 2150 S. Central Expressway, Suite 310, McKinney, TX 75070, WA #CL-227262. Headquarters: 12140 Woodcrest Executive Drive, Suite 150, St. Louis, Missouri 63141, Toll Free: (888) 250-6522. For licensing information, go to: www.nmlsconsumeraccess.org.
  • Rating
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3.66
Encompass
C
Conor B
North Charleston, SC
Posted on February 22nd, 2024 07:54 PM
Your assistant double emailed us multiple times. Felt like most emails came late in the day at 7pm. Specifically assistant would continue to email me to sign documents that Brett did not explain what they were for. I was always the one reaching...
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Reply from Brett Kelley - USA Mortgage
February 27th, 2024 07:55 PM
Thanks for your feedback. I'm always looking for ways to refine my services, and I'm glad that you took the time to share your thoughts with me.
5.0
Encompass
M
Mark A R
Saint Louis, MO
Posted on January 2nd, 2024 04:33 PM
Brett answered all my questions promptly day or night. Made the closing date happen very quickly.
Reply from Brett Kelley - USA Mortgage
January 7th, 2024 04:37 PM
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
4.5
Encompass
S
Samuel S
Fenton, MO
Posted on December 13th, 2023 03:45 PM
Na ten char min
Reply from Brett Kelley - USA Mortgage
December 18th, 2023 03:48 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
3.0
Encompass
J
Jamie L W
Cuba, MO
Posted on December 12th, 2023 07:46 PM
Better communication and more accurate information.
Reply from Brett Kelley - USA Mortgage
December 17th, 2023 07:48 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
5.0
Encompass
M
Melody B
Ballwin, MO
Posted on December 2nd, 2023 02:22 PM
Brett was extremely helpful, professional and communicative. He explained everything clearly and helped us problem solve some situations. He also made it possible for us to close earlier than we initially planned for. He and his team are wonderful...
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Reply from Brett Kelley - USA Mortgage
December 13th, 2023 07:02 AM
It was great working with you. Thanks again for putting your trust in us.
5.0
Encompass
H
Harrison S
Goose Creek, SC
Posted on November 29th, 2023 01:39 PM
Professional and prompt
Reply from Brett Kelley - USA Mortgage
December 4th, 2023 01:40 PM
I enjoyed working with you. Thanks for the great feedback.
4.83
Encompass
A
Adam C
Hampton, VA
Posted on September 13th, 2023 02:51 AM
Mr Kelley was very patient and he never gave up on me. He was always willing to make time for a conversation even when he was home.
4.83
Encompass
G
Gabriel A R
Hillsboro, MO
Posted on September 9th, 2023 12:53 PM
Good communication and advice all around and pretty smooth process all things considered.
5.0
Encompass
S
Shyanne M
Saint Louis, MO
Posted on August 30th, 2023 12:05 PM
Brett’s communication was 15/10! He made sure we knew what was going on at all times and helped us understand everything. We had a tricky loan but he did everything in his power and got it done! I would absolutely recommend him and will when...
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5.0
Encompass
A
Alexandria H
Saint Louis, MO
Posted on August 8th, 2023 08:34 PM
Very easy process and good communication of what to do and expect.

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