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  • Kentucky
  • Tennessee
  • Indiana
  • NMLS # 1991049
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Central Time
Disclaimer
We take our clients’ financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law.
  • Rating
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5.0
Encompass
H
Harley N C
Paducah, KY
Posted on January 3rd, 2024 04:06 PM
Ben was more than capable of answering any and all of the questions my wife and I had on the entire home buying process, doing so in such a way that was easy to understand and follow. The staff at Gershman Mortgage in general were always kind,...
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Reply from Ben Helmerich
January 3rd, 2024 06:16 PM
Thank you so much for your kind words, Harley. I'm thrilled to hear that you felt well-informed and supported throughout your home buying process. Good communication is something we strive for, so it's great to know we hit the mark with you....
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5.0
Encompass
M
Matthew S T
Paducah, KY
Posted on November 22nd, 2023 06:22 PM
Every time I had a question all I had to do was call or text Ben and I was able to get an answer or response very quickly no matter the time of day. Ben is very informed on the ins and outs of all the types of loans available to me when buying...
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Reply from Ben Helmerich
November 22nd, 2023 07:32 PM
Matthew, I can't thank you enough for your rating and kind words. I'm thrilled to know that you were satisfied with my services and that I was able to assist you in understanding the various loan options available. My primary goal is to ensure...
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5.0
Encompass
J
Jay F C
Murray, KY
Posted on March 23rd, 2022 01:56 PM
The time, care & involvement he had was spot on. Ben just cared & he went the extra "mileS" to help get things finialized in a timely manner. (considering our personal circumstances). Ben reassured us daily, explained every step, was the most...
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4.83
Encompass
D
Dora J W
Mayfield, KY
Posted on March 4th, 2024 02:15 PM
The overall experience was great!! From the very beginning Ben was able to answer all of my questions. He made us feel like we were his main priority. He got to know us and our situation and we did not feel like just a number to Ben and his...
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5.0
Encompass
D
David C R
Paducah, KY
Posted on February 20th, 2024 04:52 PM
Ben was available around the clock for any questions or concerns we had. He is personable and has a great attitude towards his work and relationships. He is an amazing individual and made the process smooth and painless. We appreciate him and...
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5.0
Encompass
A
Anthony L D
Murray, KY
Posted on February 14th, 2024 11:23 PM
Ben was overall great to deal with answered my calls even later in the afternoon. Very easy to deal with would recomend to anyone
Reply from Ben Helmerich
February 14th, 2024 11:35 PM
I appreciate your generous review, Anthony. I make it a point to be available for my clients, no matter the time of day, so I'm glad to hear that it had a positive impact on your experience. It was a pleasure working with you, and I appreciate...
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5.0
Encompass
A
Abbie J L
Huntertown, IN
Posted on January 29th, 2024 01:48 PM
Ben was always available to answer our questions. He made sure we were making the right decisions and explained the process to us so we understood everything.
Reply from Ben Helmerich
January 30th, 2024 03:02 PM
Thanks for taking the time to leave a review. I am glad we were able to answer your questions and work through the process together. Feel free to reach out for any assistance in the future.
5.0
Encompass
F
Faith A S
Madisonville, KY
Posted on January 20th, 2024 04:48 PM
Ben was very knowledgeable and helpful. It felt like he truly had our best interest in mind when suggesting things for our home loan.
Reply from Ben Helmerich
January 30th, 2024 03:04 PM
Faith thanks for trusting us with assisting you with the mortgage process, it was a pleasure. Customer satisfaction is my main goal through the whole process. Thank you again!
5.0
Encompass
T
Trenton D H
Madisonville, KY
Posted on January 20th, 2024 12:51 PM
Ben was very willing to work with us to make sure we had the information we needed and understood what was going on. Everything went quickly and smoothly with little waiting in between steps of the paperwork. I couldn’t have asked for a better...
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Reply from Ben Helmerich
January 30th, 2024 03:05 PM
Thank you so much for the positive feedback, Trenton. It was my goal to ensure that you had all the information you needed and understood every step of the process. Your satisfaction is of the utmost importance to me, so I'm happy to hear you...
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5.0
Encompass
A
Audrey L C
Paducah, KY
Posted on January 3rd, 2024 03:58 PM
Ben was able to explain the entire process to my husband and I without overwhelming us in complicated legal/financial jargon while also making us aware of the terminology in an easy-to-understand way. Ben was able to exceed our expectations...
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Reply from Ben Helmerich
January 3rd, 2024 06:15 PM
I'm truly grateful for your kind words, Audrey. It was my pleasure to help you and your husband navigate the complexities of the mortgage process. I always strive to make things as clear and straightforward as possible, and I'm happy to hear...
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