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NMLS Consumer Access © New American Funding.
All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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4.0
SFTP
R
Robert B
Salinas, CA
Posted on November 13th, 2023 10:39 PM
I realize that you are not in total control of how lender pays out the money-but having it done by checks to pay off personal loans was a huge hassle. If I had received the money each lender would have been paid the same day instead of incurring...
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Reply from Bassam Bandak
November 13th, 2023 10:54 PM
Thank you for taking the time to review our services at New American Funding, Robert. I appreciate your honest feedback and understand your frustrations about the method of payment. I agree that it could have been much easier and efficient...
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5.0
SFTP
K
Kelvin K
Hempstead, TX
Posted on November 4th, 2023 12:35 PM
Very informative and timely during the loan process.
Reply from Bassam Bandak
November 4th, 2023 01:32 PM
I'm thrilled to hear that you found our loan process informative and timely, Kelvin. It's always my goal to provide the highest level of service to my clients at New American Funding. I appreciate your 5-star review and look forward to working...
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5.0
Encompass
S
Shawnta R W
Lithonia, GA
Posted on October 12th, 2023 02:38 PM
Bassam has been extremely instrumental throughout the loan process. He always answers his phone and he is always available to assist. If I leave a message, he always returns my phone call right back. He is one of the best loan officers that...
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Reply from Bassam Bandak
October 12th, 2023 02:51 PM
Thank you so much for your kind words, Shawnta. I'm thrilled to hear that you're satisfied with the service you received. It's always my goal to provide prompt and thorough assistance, and it's wonderful to know that this was reflected in your...
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1.0
SFTP
R
Rob Z
Chino Valley, AZ
Posted on October 12th, 2023 12:14 AM
He did not explain the process well at all and gave me wrong information
2.0
SFTP
R
Rob Z
Chino Valley, AZ
Posted on October 12th, 2023 12:13 AM
The loan processor knows my concerns
Reply from Bassam Bandak
October 22nd, 2023 12:14 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
5.0
Encompass
R
Roy N D
Jacksonville, FL
Posted on October 2nd, 2023 02:02 PM
Overall service
Reply from Bassam Bandak
October 12th, 2023 02:06 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
Encompass
J
June E A
Rio Rancho, NM
Posted on September 29th, 2023 02:23 PM
Finally, a lender looked at the Numbers. The pros at NAF saw that the loan could be made and carried through at every step with the realities that existed, not what could have or should have been realities.
Reply from Bassam Bandak
October 11th, 2023 10:34 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
4.33
SFTP
L
Lisa M
Weaverville, CA
Posted on August 1st, 2023 03:27 PM
The overall process was a little frustrating however the attention that Bassam Bandak provided to every question that I had, made it worth going through the process. He is an asset to your company.
Reply from Bassam Bandak
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
J
James B
Bangor, PA
Posted on July 27th, 2023 09:19 PM
Bassam was consistently in contact with us keeping us updated through the whole process. Was able to answer all questions and was quick to return calls.
Reply from Bassam Bandak
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
M
Martha R
Panama City Beach, FL
Posted on July 1st, 2023 11:19 PM
You're people
Reply from Bassam Bandak
September 27th, 2023 03:14 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

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