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  • NMLS#2013767
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Monday
8:00 AM to 6:00 PM
Tuesday
8:00 AM to 6:00 PM
Wednesday
8:00 AM to 6:00 PM
Thursday
8:00 AM to 6:00 PM
Friday
8:00 AM to 6:00 PM
Saturday
closed
Sunday
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  • Rating
  • About
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5.0
Encompass
T
Teresa B
Southern Pines, NC
Posted on February 10th, 2024 03:21 PM
Andy was great to work with, informative, and always available.
Reply from Andy Stephens
February 20th, 2024 03:23 PM
I'm sincerely thankful for your kind words and the perfect rating, Teresa. It was a pleasure working with you and being able to provide you the information you needed throughout the process. I always strive to be available for all my clients...
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4.66
Encompass
A
Arby L
Albuquerque, NM
Posted on February 9th, 2024 02:07 PM
Andy Stephens and his TEAM went above and beyond my expectations to get our refinance CLOSED within 45 days.
Reply from Andy Stephens
February 19th, 2024 02:10 PM
I'm really pleased to hear about your positive experience, Arby. Ensuring the refinancing process is as smooth and stress-free as possible is always our goal at Mutual of Omaha Mortgage. It's incredibly rewarding to know we exceeded your expectations...
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5.0
Encompass
D
Donald R R
Mount Joy, PA
Posted on January 26th, 2024 01:53 AM
Andy was just on top of everything and we took it in steps NOT being rushed which made it a bit less stressful so overall it ran real smooth. Thanks. Andy
Reply from Andy Stephens
February 5th, 2024 01:56 AM
I'm thrilled to hear about your positive experience, Donald. It was my pleasure to assist you through the process and provide a comfortable pace. Your satisfaction is my top priority, and I'm glad to know that we achieved that together. Thank...
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5.0
Encompass
J
John J C
Stanhope, NJ
Posted on December 12th, 2023 12:39 PM
Andy communicated every step of the way, ensured I understood every step of the process. Andy made everything run smooth, and made this a painless fast process. Andy helped us achive our dreams, for that we grateful. From day one he walked...
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Reply from Andy Stephens
December 22nd, 2023 12:40 PM
I'm immensely grateful for your kind words and stellar rating, John. Your satisfaction has been my top priority, and I'm thrilled to know that you felt supported throughout the entire mortgage process. It brings me great joy to know I could...
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5.0
Encompass
S
Steven F R
Portsmouth, VA
Posted on November 25th, 2023 12:05 PM
Great service and communication. It was a quick and easy process.
Reply from Andy Stephens
December 5th, 2023 12:07 PM
I'm thrilled to hear that you found our service to be great and our process quick and easy, Steven. Your feedback is highly valuable and it motivates us to continue improving. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star...
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5.0
Encompass
G
Gary W R
Roanoke, VA
Posted on November 3rd, 2023 04:37 PM
I had previously applied and had bad experiences with multiple lenders. Andy was honest and forthcoming, responsive and quick.
Reply from Andy Stephens
November 13th, 2023 04:39 PM
Thank you, Gary, for taking the time to rate your experience 5 stars. I'm delighted to hear that you found our services at Mutual of Omaha Mortgage satisfactory. It's unfortunate to hear about your past experiences, but I'm glad I was able...
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5.0
Encompass
A
Amanda B M
Ponchatoula, LA
Posted on November 2nd, 2023 01:30 PM
Thanks for your patience and understanding in getting us through this difficult time
Reply from Andy Stephens
November 12th, 2023 01:33 PM
I'm so glad to hear that you had a positive experience, Amanda. It was my pleasure to support you during such a challenging period. I firmly believe in the quality and dedication of Mutual of Omaha Mortgage, and I'm delighted that I could showcase...
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5.0
Encompass
D
Debra S
Pasco, WA
Posted on October 17th, 2023 01:37 PM
Andy was in touch every step of the way. He made sure that I understood all the documents and the process and let me know when it was going to fund and close. I would highly recommend him to anyone looking to take out a mortgage or do a refinance....
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Reply from Andy Stephens
October 27th, 2023 01:41 PM
Thank you so much for your kind words and for taking the time to share your experience, Debra. I'm delighted to hear that you felt at ease throughout the mortgage process. It was truly a pleasure to assist you. Your recommendation means a lot...
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5.0
Encompass
S
Steve M
Myrtle Beach, SC
Posted on August 12th, 2023 07:01 PM
Andy kept me informed and was always available when I called with a question. Great job by Andy and his team
Reply from Andy Stephens
August 22nd, 2023 07:01 PM
Thanks Steve! I'm so glad to hear that I was able to keep you informed and always available to answer any of your questions. I'm proud to be part of the Mutual of Omaha Mortgage team and appreciate the 5-star rating!
5.0
Encompass
M
Mark C N
Paisley, FL
Posted on July 27th, 2023 02:31 PM
Constant communication, very knowledgeable, honesty
Reply from Andy Stephens
August 6th, 2023 02:39 PM
Thank you, Mark! I really appreciate your kind words about my work at Mutual of Omaha Mortgage. It's important to me to keep in touch with clients and to be honest with them. I'm glad you felt that way.

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