Amy Jones
Highlands Residential Mortgage, Ltd.
When working with potential borrowers, you should be able to rely on a highly professional loan officer and expect a low-stress experience that leads to on-time closings. It all starts with a loan officer you can trust, gives clear and cons... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Amy and Geneva are very pleasant to work with and worked hard to get this one closed
Amy and her team work incredibly hard for every client and go above and beyond to ensure each transaction is as smooth and stress-free as possible. Their professionalism, communication, and attention to detail make the entire process seamless...
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Reply from Amy Jones
July 20th, 2026 08:07 PM
Thank you, Stephanie! Reading this review really made my day and made me smile! We love working with you. Thank you for your support, referrals and trust. We appreciate you!
Just everything. Really good people.
Reply from Amy Jones
July 18th, 2026 05:39 PM
Thank you for your kind words, Christopher. I'm pleased to hear that you had a positive experience with us. If there's anything else I can assist you with, please don't hesitate to reach out.
Amy with highlands mortgage was supper helpful and quick to answer all of my questions regardless or the day. She was sure to make the home buying experience quick and easy and was there through every step of the way and even made a personal...
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Reply from Amy Jones
July 12th, 2026 05:47 PM
I'm glad I could assist you throughout your home buying journey, Daniel. It was important to me to be there at every step and ensure the process was smooth for you. Your appreciation for my efforts, including being present at the closing, means...
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Amy is aalways ready to help and she keeps things moving.
Reply from Amy Jones
July 9th, 2026 05:49 PM
Thank you for your feedback, Charles. I'm glad to know that my readiness to help and ability to keep things moving were beneficial for you. If there's anything more you need or questions you have, please don't hesitate to reach out.
Amy was very responsive and willing to assist with all parts of this process! She made this process smooth and stress free!
Reply from Amy Jones
July 6th, 2026 07:35 PM
I'm happy to hear that I could assist you throughout the process, Anna. Making your experience smooth and stress-free is always my goal. If there's ever anything else you need, please don't hesitate to reach out.
Amy was absolutely amazing throughout our home-buying journey. She made what could have been a stressful process feel smooth and much less overwhelming. She was always there to answer our questions, kept us informed every step of the way, and...
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Reply from Amy Jones
July 3rd, 2026 02:00 PM
I'm really grateful for your kind words, Jose. It's wonderful to hear that I could help make your home-buying journey smooth and less overwhelming. Being there to answer your questions and keep you informed is important to me, and I'm glad...
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Amy was absolutely wonderful to work with throughout the entire home-buying process. She made everything feel simple and stress-free, always taking the time to explain each step and answer any questions we had. She was incredibly responsive,...
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Reply from Amy Jones
July 3rd, 2026 12:32 AM
I'm so glad to hear that your first home-buying experience was smooth and stress-free, Genesis. It was truly my pleasure to guide you through each step and provide the support you needed. I appreciate your kind words and recommendation, and...
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Amy is just the best!
Reply from Amy Jones
June 15th, 2026 04:28 PM
Thank you for your kind words, Darrell. I'm glad to know you had a positive experience. If there's anything else you need, please feel free to reach out.
Amy hands down put up with us through a very rocky house buying experience! She was there to walk us though any and everything! I can say at times I know I was not the easiest to deal with but she still hung in there with us!
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Reply from Amy Jones
June 14th, 2026 02:12 PM
Lyndi, I appreciate your kind words and am thankful to have been part of your house buying journey, even through the rocky moments. It's good to know that I could walk you through the process and support you along the way. If you ever need...
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About
When working with potential borrowers, you should be able to rely on a highly professional loan officer and expect a low-stress experience that leads to on-time closings. It all starts with a loan officer you can trust, gives clear and constant communication, and has the knowledge to get you to the closing table. For over twenty-two years, I have been fortunate to acquire a truly diverse background in the mortgage industry. I have done it all from administrative assistant, loan closer, loan processor, relocation specialist, proficiency coach, community banking specialist, and loan officer assistant. Today, I have my loan officer license for the state of Arkansas and Texas with Highlands Residential Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
USDA Loans
FHA Loans
VA Loans
ADFA Move UP and Down Payment Assistance
Rate-Term Refinances
Cash-Out Refinances
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage - Loan OfficerFeb 27th, 2024 - Current
- Highlands Residential Mortgage - Loan Officer Assistant and ProcessorSep 28th, 2020 - Feb 26th, 2024
Memberships
- Radient Church- Texarkana, TX
- Little River Chamber of Commerce
- Texarkana Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2024
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 882893- AR & TX
Hobbies
- Camping
- Reading
- Traveling
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