Amy Jones
Highlands Residential Mortgage, Ltd.
When working with potential borrowers, you should be able to rely on a highly professional loan officer and expect a low-stress experience that leads to on-time closings. It all starts with a loan officer you can trust, gives clear and cons...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Amy and her team were absolutely amazing throughout my entire home-buying journey. She was patient, knowledgeable, and always available when I had questions. I never felt like just another client she genuinely cared about helping me find the...
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Reply from Amy Jones
June 10th, 2026 11:13 PM
Your kind words mean a lot, and I'm pleased to have been a part of your home-buying journey, Lisa! Knowing that my efforts made a difference for you is truly rewarding. If you need anything in the future, please feel free to reach out.
The extra time that was taken to explain the process thoroughly!
Reply from Amy Jones
June 10th, 2026 04:15 PM
I'm glad to hear that taking the extra time to explain the process was helpful! Ensuring clarity and understanding is important to me. If you have any more questions or need further assistance, feel free to reach out. Look forward to working...
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Great Wrok and Great people!
Reply from Amy Jones
June 1st, 2026 04:53 PM
Thank you for your kind words, Draydon. I'm happy to hear that you had a positive experience with both the process and the team at Highlands Residential Mortgage.
Step by step guidance with excellent communication!
Reply from Amy Jones
May 30th, 2026 06:31 PM
Thank you for your feedback, Amber. I'm glad that you appreciated the step-by-step guidance and communication throughout the process. If there's anything more I can assist you with, please let me know.
AAmy, thank you for helping me achieve the dream of becoming a first-time homeowner. What other mortgage companies could not do, you did. Your guidance, patience, and dedication throughout this journey have meant more to me than words can express....
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Reply from Amy Jones
May 29th, 2026 02:35 PM
Anita, I'm truly thankful for your heartfelt words. It means a lot to hear that my guidance and dedication helped you achieve your dream of homeownership. Your kind wishes are deeply appreciated, and I'm glad I could be a part of this important...
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Amy and her team made buying a home flawless and a great experience. I would recommend her and her team any day!!
Reply from Amy Jones
May 27th, 2026 08:05 PM
I'm glad to hear that buying a home was a flawless experience for you, Melissa. Your recommendation means a lot to me and my team. If there's anything more we can do for you, don't hesitate to reach out.
Communition and her ability to navigate challenges are too tier. Amy is the best.
Reply from Amy Jones
May 27th, 2026 03:25 PM
I'm glad to hear that my communication and ability to navigate challenges stood out to you, Summer. Your feedback means a lot, and I'm thankful for your kind words. If there's anything else you need or any questions you have, please don't hesitate...
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Amy was the perfect choice for our needs. Fromthe very first phone call, to the day of closing, she kept us informed and advised us every step of the way! She made the process easy to navigate and helped us get to the closing table. She was...
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Reply from Amy Jones
May 26th, 2026 02:04 PM
Thank you for sharing your experience, Summer. I'm glad to hear that I could assist you effectively from our first call to the closing day. Keeping you informed and ensuring a smooth process is always my goal. If you have any future needs or...
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The open communication and wonderfully positive attitude.
Reply from Amy Jones
May 22nd, 2026 02:20 PM
Jesse, I appreciate your feedback about the open communication and positive attitude. It's important to me that you felt supported throughout the process. If there's anything else you need or any questions you have, please feel free to reach...
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ease of working with Amy and how considerate she was
Reply from Amy Jones
May 20th, 2026 06:14 PM
I'm pleased to hear that you found it easy to work with me, Linda, and appreciated my consideration. Your feedback means a lot, and I'm here if you have any more questions or need further assistance.
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About
When working with potential borrowers, you should be able to rely on a highly professional loan officer and expect a low-stress experience that leads to on-time closings. It all starts with a loan officer you can trust, gives clear and constant communication, and has the knowledge to get you to the closing table. For over twenty-two years, I have been fortunate to acquire a truly diverse background in the mortgage industry. I have done it all from administrative assistant, loan closer, loan processor, relocation specialist, proficiency coach, community banking specialist, and loan officer assistant. Today, I have my loan officer license for the state of Arkansas and Texas with Highlands Residential Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
USDA Loans
FHA Loans
VA Loans
ADFA Move UP and Down Payment Assistance
Rate-Term Refinances
Cash-Out Refinances
First Time Homebuyer Loans
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Search Rank ScoreLearn More →
360
/850
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Positions
- Highlands Residential Mortgage - Loan OfficerFeb 27th, 2024 - Current
- Highlands Residential Mortgage - Loan Officer Assistant and ProcessorSep 28th, 2020 - Feb 26th, 2024
Memberships
- Radient Church- Texarkana, TX
- Little River Chamber of Commerce
- Texarkana Chamber of Commerce
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Addresses and Serving Areas
Year Started
2024
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 882893- AR & TX
Hobbies
- Camping
- Reading
- Traveling
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