Amy Jones
Highlands Residential Mortgage, Ltd.
When working with potential borrowers, you should be able to rely on a highly professional loan officer and expect a low-stress experience that leads to on-time closings. It all starts with a loan officer you can trust, gives clear and cons...... Show More
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Amy was wonderful throughout the whole process. Explained each step, and was always available for questions. She made the whole process a great experience. Thank you so very much!
Reply from Amy Jones
May 16th, 2026 04:54 PM
I'm pleased to hear that you had a great experience, Lauri. I appreciate your kind words and am glad I could help explain each step and be available for your questions. Thank you for taking the time to share your feedback!
Thank you Amy for making this process so easy!
Reply from Amy Jones
May 14th, 2026 01:25 PM
I'm happy to hear that the process felt easy for you, Zach! Thank you for your kind words. If you ever need further assistance, please don't hesitate to reach out.
Overall great experience. Super informative, willing to go above and beyond and very understanding!
Reply from Amy Cummings
May 11th, 2026 03:12 PM
I'm grateful for your kind words, Lauren. It's appreciated to know that you found the experience informative and felt supported throughout the process. If you have any more questions or need assistance in the future, I'm here to help.
Very informative easy to work with, stayed in touch during the entire process. Definitely a 10/1
Reply from Amy Jones
April 8th, 2026 10:47 PM
I'm grateful for your feedback, Brad. I'm pleased that you found the process informative and seamless. Staying in touch throughout is something I prioritize to ensure everything goes smoothly. If you have any more questions or require assistance...
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Amy is the best! simply put. Love working with her!
Reply from Amy Jones
April 1st, 2026 02:50 PM
I appreciate your kind words, Laken. Knowing that you enjoyed working with me means a lot. If there's anything more I can assist you with, feel free to reach out anytime.
Everyone was always patient and kind. We looked at 49 places and Amy and others were working hard to find us the perfect home.
Reply from Amy Jones
April 1st, 2026 01:04 PM
I’m grateful for your feedback, Sylvia. It’s encouraging to hear that you found patience and kindness throughout the process. Looking at 49 places is a testament to our shared dedication to finding the right home for you. If you have any more...
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always wants the best for customer!
Reply from Amy Jones
March 31st, 2026 08:05 PM
I'm grateful for your kind words, Gus. It's important to me that my clients feel valued and receive the best possible support. Should you have any questions or need further assistance, please feel free to reach out.
Any time I had a question or a problem she was right there to help me.
Reply from Amy Jones
March 30th, 2026 02:56 PM
I'm glad to know that I could be of assistance whenever you had questions or needed help, Colton. Being available and supportive throughout the process is important to me. If there's ever anything else you need, I'm just a call away. Thank...
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Amy was helpful and Courteous I have to admit she was very Patient with my wife and I,but she did what she said to help us find a Life Long Home we appreciate everything she helped us understand and it was very Simplify.Thank you for asking...
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Reply from Amy Jones
March 28th, 2026 09:18 PM
I'm grateful for your kind words, Willie. It was my pleasure to assist you and your wife in your journey to finding a lifelong home. I'm glad to hear that I could offer clarity and support throughout the process. If you have any more questions...
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One of the smoothest transactions I've had.
Reply from Amy Jones
March 23rd, 2026 02:24 PM
I'm pleased to know that the transaction went smoothly for you, Stephen. Ensuring a seamless experience is always my aim. If there's anything more you need or any questions arise in the future, feel free to reach out. Thank you for your feedback!...
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About
When working with potential borrowers, you should be able to rely on a highly professional loan officer and expect a low-stress experience that leads to on-time closings. It all starts with a loan officer you can trust, gives clear and constant communication, and has the knowledge to get you to the closing table. For over twenty-two years, I have been fortunate to acquire a truly diverse background in the mortgage industry. I have done it all from administrative assistant, loan closer, loan processor, relocation specialist, proficiency coach, community banking specialist, and loan officer assistant. Today, I have my loan officer license for the state of Arkansas and Texas with Highlands Residential Mortgage.
Specialities
Conventional Loans
USDA Loans
FHA Loans
VA Loans
ADFA Move UP and Down Payment Assistance
Rate-Term Refinances
Cash-Out Refinances
First Time Homebuyer Loans
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Search Rank ScoreLearn More →
320
/850
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Positions
- Highlands Residential Mortgage - Loan OfficerFeb 27th, 2024 - Current
- Highlands Residential Mortgage - Loan Officer Assistant and ProcessorSep 28th, 2020 - Feb 26th, 2024
Memberships
- Radient Church- Texarkana, TX
- Little River Chamber of Commerce
- Texarkana Chamber of Commerce
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Addresses and Serving Areas
Year Started
2024
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 882893- AR & TX
Hobbies
- Camping
- Reading
- Traveling
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Disclaimer
