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Serving
South Bend, IN
+7
Licenses
  • NMLS# 988925
Services Offered
  • Home Loan Financing
Business Hours
Monday
8:00 AM to 5:00 PM
Tuesday
8:00 AM to 5:00 PM
Wednesday
8:00 AM to 5:00 PM
Thursday
8:00 AM to 5:00 PM
Friday
8:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Eastern Time
Disclaimer
Hallmark Home Mortgage, LLC, NMLS #53441 (http://www.nmlsconsumeraccess.org), is not licensed to originate in all states. Not all offices are licensed in all states. Visit https://www.hallmarkhomemortgage.com/disclosures for complete licensing information. All loans are subject to credit, underwriting, and property approval guidelines. Offered loan products may vary by state. There is no guarantee that all borrowers will qualify. This is not a commitment to lend. Terms, conditions and programs subject to change without notice. Certain limitations apply. Contact us for additional details.
  • Rating
  • About
  • Contact
4.33
Encompass
K
Kristine A A
Osceola, IN
Posted on February 29th, 2024 07:47 PM
Constant information and explanations every step of the way so that I could be informed for the closing!!
5.0
Encompass
P
Paul D Z
South Bend, IN
Posted on February 17th, 2024 10:48 PM
Amy made it great! She is a real professional that truly cares about her clients needs. Top notch!
5.0
Encompass
D
Debbie M B
North Liberty, IN
Posted on February 14th, 2024 02:59 PM
Amy and Liz were great. Very open communication. Amy calmly walked me through times when I got nervous. She would text me if I had not seen notifications that new documents were waiting for my signature. She even called me after hours when...
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Reply from Amy Houk
February 14th, 2024 04:45 PM
Thank you so much for your kind words, Debbie. I'm really happy we were able to assist you throughout the process and make things smoother for you. It was a pleasure working with you and I'm here to help anytime you need. Remember, even if...
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5.0
Encompass
J
Jennifer M F
South Bend, IN
Posted on February 12th, 2024 02:37 PM
Amy was personable and didn’t waste my time. She kept me up to date on my loan process and the APP made uploading documents so easy!
Reply from Amy Houk
February 14th, 2024 04:46 PM
I'm incredibly pleased that you found the process efficient and easy, Jennifer! It was my pleasure to assist you and keep you updated throughout your loan journey. Here at Hallmark Home Mortgage, we strive to provide the highest level of service,...
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5.0
Encompass
P
Phillip S
Osceola, IN
Posted on February 11th, 2024 10:27 PM
Amy was clear and prompt with communication and all of our questions. She was very personable and a lot of fun to work with!
Reply from Amy Houk
February 14th, 2024 04:47 PM
Thank you so much for your kind words, Phillip. I'm overjoyed to hear that you had a positive experience and found our communication clear and prompt. It was a pleasure to work with you and I too enjoyed our interactions. Here at Hallmark Home...
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5.0
Encompass
P
Patricia E
South Bend, IN
Posted on January 30th, 2024 09:38 PM
Very professional
Reply from Amy Houk
February 14th, 2024 04:47 PM
Thank you, Patricia, for your kind words and the five-star rating! It brings me great joy to know that you found my work professional. At Hallmark Home Mortgage, we always strive to offer top-notch service to our valued clients. Your feedback...
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5.0
Encompass
A
Angelica M
Mishawaka, IN
Posted on December 26th, 2023 11:41 PM
Amy answered all of my questions. Communicated what was to be expected and maintained ongoing communication.
Reply from Amy Houk
December 27th, 2023 12:52 AM
I'm incredibly grateful for your positive feedback, Angelica. It was a pleasure assisting you with your mortgage needs. I strive to maintain open communication and provide clear answers to all inquiries because I believe this is crucial for...
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5.0
Encompass
T
Tracey A
South Bend, IN
Posted on December 25th, 2023 02:29 PM
Amy was very patient with me and all my questions. She made me feel comfortable with the whole process!
Reply from Amy Houk
December 26th, 2023 06:50 PM
I'm delighted to hear that you had such a positive experience, Tracey. I always strive to make the mortgage process as comfortable and transparent as possible. Your questions are always welcome, and I'm glad I could be of assistance. Thank...
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5.0
Encompass
E
Efren O
South Bend, IN
Posted on December 18th, 2023 11:21 AM
Amy is a great person and excellent loan officer
Reply from Amy Houk
February 14th, 2024 04:48 PM
I am incredibly grateful for your kind words and high rating, Efren. It was a pleasure assisting you in your loan process, and I strive to provide the best service possible at Hallmark Home Mortgage. Remember, feel free to contact me anytime...
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5.0
Encompass
C
Casaundra A F
Mishawaka, IN
Posted on October 31st, 2023 10:15 AM
Amy is amazing! She helped me so much with my first home purchase. I wouldn’t have been able to do it without her.
Reply from Amy Houk
October 31st, 2023 04:28 PM
I'm overwhelmingly grateful for your kind words, Cassie! It truly was my pleasure to assist you with your first home purchase. Wishing you all the best in your new home.

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