Amy Helmen, Ruoff Mortgage
Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
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Amy went above and beyond for customer satisfaction. She kept us up-to-date on any information needed or if there may have been any changes during the process. She is a very professional and fun loan officer. Any customer that gets the privilege...
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Reply from Amy Helmen | NMLS# 234556 | Ruoff M...
April 1st, 2024 04:07 PM
Thank you David. You were such a pleasure to work with and I hope you enjoy your new home!
Amy went above and beyond to help us get into our new home ! She was even available on the weekends and at all hours. She made calls on our behalf , kept us informed and was always kind and helpful. We truly felt we could trust her. There is...
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Amy has always been very helpful throughout the process. This is not the first time I have gone through Ruoff and used Amy for my loan officer. Each time has been very helpful. Shes supportive and dedicated to help her customers .
Processed in a timely manner.
Amy worked with me for almost an entire year. Gave me a guide to raise my credit, gave me a checklist for everything else I needed to acquire a house. Through all of my mistakes and absent requirements, Amy stuck through and guided me into...
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Amy was absolutely amazing from start to finish! I will recommend anyone I know to work with her and the Ruoff mortgage company. Thank you so very much Amy for all of your help and guidance!
Amy was absolutely amazing from start to finish! I will recommend anyone I know to work with her and the Ruoff mortgage company. Thank you so very much Amy for all of your help and guidance!
Amy was extremely helpful from the very start. I was so clueless about home ownership and mortgage loans before meeting her and I am very grateful that I did. Thank you so much Amy and Ruoff for helping my family and I purchase our first home!...
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We are so happy with the help we got from Amy. We are in love with our new home.
Honestly, everything was so easy and understandable. Amy did an incredible job explaining every step and was so patient with us (first-time home buyers). She has really strong communication skills and made everything easy to understand.
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About
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234556
Awards
Ruoff Experience a...
Hobbies
- Travel
- Golf
- Gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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